“…Each of these represents a decidedly different mode of interaction, and the scholarly literature addressing such interaction is equally varied, from established fields such as public administration, e-government and e-participation studies, to more emergent disciplines such as policy informatics (Johnston, 2015). Much contemporary scholarship tends to focus on specific types of interaction, such as government crowdsourcing of expertise or input (Leicht et al, 2016;, online consultations (Åström et al, 2016;Balla & Zhou, 2013), participatory policy-making Johnston, 2015;Sørensen, 2016), or interactivity in government websites Norris, 2003;van Noort et al, 2016;.…”