Revamp: Enhancing Accessible Information Seeking Experience of Online Shopping for Blind or Low Vision Users

Abstract

Figure 1: Revamp simplifes and reconstructs the original Amazon web page for Blind or Low Vision users' information seeking task to understand product details, especially the appearance. Using rule-based heuristics, Revamp extracts descriptive information from customer reviews to generate image descriptions (a), responses to users' queries (b) with a sentiment summary of all the relevant reviews (c) and original reviews sorted into a positive and a negative lists (d).

Supporting Serendipitous Discovery and Balanced Analysis of Online Product Reviews with Interaction-Driven Metrics and Bias-Mitigating Suggestions

“…The modular and customizable design of Serendyze will enable us to replace the bias mitigation model with other statistical models appropriate for such studies. We also plan to study people's exploration patterns if they were limited to reading a fixed number of reviews, a fixed amount of time [110], or a fixed organization of suggestions.…”

"It Feels Like Taking a Gamble": Exploring Perceptions, Practices, and Challenges of Using Makeup and Cosmetics for People with Visual Impairments

“…Existing research such as web accessibility [95,99], media accessibility [55,85], object recognition [10,19,31,42], tactile design [32,35], color identification [74], and indoor navigation [1,83,97] may be adapted to improve the makeup process for people with visual impairments. We divide this prior work into three categories-online learning by people with visual impairments, visual assistance for interacting with inaccessible interfaces or environments, and physical and tactile design for visually impaired individuals.…”

“…Prior research has explored online accessibility issues and created guidelines for web accessibility. Makeup products are available online both for shopping and browsing, and existing research that focused on making web interfaces accessible [95,99] would assist people with visual impairments in searching for the makeup product that they are interested in. Beyond searching for makeup products, many people with visual impairments now use online media content and MOOCs (i.e., Massive Open Online Courses) for learning (e.g., [55,85]).…”

From the Lab to People's Home: Lessons from Accessing Blind Participants' Interactions via Smart Glasses in Remote Studies

“…With a focus on remote studies that involve people with visual impairments over the past two years (Table 1), we observe that common approaches employed by researchers spanned online surveys, audio calls, and • laptop: audio call video conferencing. The majority conducted either an online survey [4,15,20,29,30] or an interview via a call [1,19,23,26,41,52]; few did both [12,46]. Some of them were able to evaluate their prototypes after guiding participants to install on their devices either a web browser extension [26,52] or a smartphone app [1,23].…”

“…The majority conducted either an online survey [4,15,20,29,30] or an interview via a call [1,19,23,26,41,52]; few did both [12,46]. Some of them were able to evaluate their prototypes after guiding participants to install on their devices either a web browser extension [26,52] or a smartphone app [1,23]. One of them [26] also employed screen recording in their testbed, which was deployed on a web browser on participants' laptops.…”