Revealing the Main Determinants of Employee Job Satisfaction in Jordanian Hospitals. An Empirical Analysis based on McCloskey/Mueller Satisfaction Scale

Tania, Marji; Eid, Issa

doi:10.15405/epsbs.2016.09.63

Cited by 2 publications

(1 citation statement)

References 14 publications

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“…Показателен опыт зарубежных изысканий в данной области. Результа ты эмпирического исследования удовлетворенности работой медицинского персонала в иорданских больницах показали, что основополагающее значение для повышения мотивации работников здравоохранения имеют нефинансовые переменные, а именно: удовлетворенность признанием, возможностями взаимодействия, профессиональными возможностями [5].…”

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Professional satisfaction of the medical institutions staff: Theory and practice of sociological study (Based on the case-study of the polyclinic of the Clinical cardiological dispensary, Saratov region)

Ivchenkov¹,

Nikiforov²,

Sitnikova³

2022

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The article, based on the results of a sociological study (a sample survey of employees of the territorial polyclinic of the Regional Clinical Cardiology Dispensary within the framework of monitoring the quality of work, in March-April 2022), reveals the main trends in professional satisfaction assessments by employees of the polyclinic. Theoretical and methodological conceptualization of the concept of professional satisfaction enabled to develop a working definition of the management and indicator scheme under study. Professional satisfaction is an employee’s attitude that manifests itself as a set of assessments in the context of compliance/inconsistency of the results and conditions of activity with expectations, which are caused by a number of social, organizational and personal factors identified through indicators of the quality of working conditions, leadership style, professional development, relationships in the team, etc. In the modern Russian tradition, job satisfaction continues to be studied as a concept integrating a complex of various factors. Their classification varies, but remains within the framework of the basic scheme: social, personal and organizational. The level of satisfaction with various aspects of the labor process can be represented by three levels: high, medium and low. The first one includes: personal interest in the case, the psychological climate in the team, working hours, relationships with management, the possibility of professional development and career growth. In the second group: the opportunity to implement their professional skills and technical equipment of the workplace are of great importance. In the third group with the lowest level of assessments: the level of wages and the availability of social benefits are presented. The dynamics of changes during the last 2 years according to the above parameters was not revealed. Most employees rarely experience physical or mental fatigue at their workplaces. More than 70% of the employees surveyed rated the workload at the workplace as normal. The psychological climate in the team is comfortable for most employees. Working in the usual mode is the main professional strategy of the polyclinic staff. A fifth of the polled employees of the polyclinic think about changing their place of work in the future. The dominant motive of professional mobility is the material factor.

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Professional satisfaction of the medical institutions staff: Theory and practice of sociological study (Based on the case-study of the polyclinic of the Clinical cardiological dispensary, Saratov region)

Ivchenkov¹,

Nikiforov²,

Sitnikova³

2022

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The Relationship between Nursing Job Satisfaction and Missed Nursing Care in Critical Care Units

AL-Mnaizel,

AL-Zaru

2023

TONURSJ

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Background: Missed nursing care is a common occurrence that has a negative impact on the standard of patient care. Missed care is indicative of nurses' affected work satisfaction in times of workflow. The purpose of this study was to determine the prevalence of missed nursing care (MNC), and the reasons for its occurrence among Jordanian nurses. The study sought to assess the level of job satisfaction and missed nursing care among Jordanian nurses and their association with demographic variables. Methods: A descriptive, cross-sectional design was used in this study. A convenience sample of 181 registered nurses working in different critical care units in one teaching hospital and two government hospitals was recruited. Three tools were used to collect the data: a sociodemographic data form, a survey of missed nursing care (MISSCARE Survey) consisting of two parts (part A was designed to measure missed nursing care (MNC), and part B addressed the reasons for MNC), and the nursing-workplace satisfaction questionnaire (NWSQ). Results: The results of the study revealed Jordanian nurses in critical care units to have a moderate level of job satisfaction (45.50±9.09). In addition, the total mean score of the MNC was found to be 2.18±0.40 out of 5, which is a low level of missed nursing care. The most commonly occurring missed nursing care aspects were turning patients every 2 hours (2.53 ±1.43), mouth care (2.37 ±1.36), and teaching patients about illness, tests, and diagnostic studies (2.36 ±1.47). Moreover, among the reasons for missed nursing care with respect to teamwork, the caregiver being off the unit or unavailable was the most significant one (24.3%, n=44); with respect to the material resources, the unavailability of medications, when needed, was the most significant factor (21.5%, n=39) for missed nursing care, and regarding the labor resources, an unexpected rise in patient volume and acuity on the unit was the most significant factor influencing missed nursing care (23.8%, n=43). Finally, a statistically significant weak negative correlation was found between nurses’ job satisfaction and missed nursing care score (R=-0.177, P=0.012). Conclusion: The study concluded that nurses in critical units have a low level of missed nursing care and a moderate level of job satisfaction.

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Revealing the Main Determinants of Employee Job Satisfaction in Jordanian Hospitals. An Empirical Analysis based on McCloskey/Mueller Satisfaction Scale

Cited by 2 publications

References 14 publications

Professional satisfaction of the medical institutions staff: Theory and practice of sociological study (Based on the case-study of the polyclinic of the Clinical cardiological dispensary, Saratov region)

Professional satisfaction of the medical institutions staff: Theory and practice of sociological study (Based on the case-study of the polyclinic of the Clinical cardiological dispensary, Saratov region)

The Relationship between Nursing Job Satisfaction and Missed Nursing Care in Critical Care Units

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