Reviewing and improving performance measurement systems: An action research

Braz, Renata Gomes Frutuoso; Scavarda, Luiz Felipe; Martins, Roberto Antonio

doi:10.1016/j.ijpe.2011.06.003

Cited by 104 publications

(149 citation statements)

References 43 publications

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“…According to Braz et al (2011), reanalyzing and modifying performance measurement systems when necessary, based on internal and external environmental changes, are as important as their development and implementation.…”

Section: Performance Managementmentioning

confidence: 99%

Work routine management in operational units of an agro-industrial cooperative

Pariz

Cotrim

Leal

et al. 2017

Ind. Jour. Manag. & Prod.

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Section: Performance Managementmentioning

confidence: 99%

Work routine management in operational units of an agro-industrial cooperative

Pariz

Cotrim

Leal

et al. 2017

Ind. Jour. Manag. & Prod.

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show abstract

“…In the last decade, authors within the Mode 2 research community have supported the adoption of Mode 2 research methodologies and, more specifically, action research within disciplines such as operations management (e.g., Coughlan and Coghlan, 2002;Waring and Alexander, 2015;Avella and Alfaro, 2014;Hoss and Ten Caten, 2013;LaGanga, 2011) and supply chain management (e.g., Braz et al, 2011;Seuring, 2011;Ottmann et al, 2011;1 empirical research.…”

Section: Introductionmentioning

confidence: 99%

The action research cycle reloaded: Conducting action research across buyer-supplier relationships

Maestrini

Luzzini

Shani

et al. 2016

Journal of Purchasing and Supply Management

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a b s t r a c tBuyer-supplier relationships in purchasing and supply chain management practice are instrumental and often "messy". Indeed, the buyer and the supplier generally interact while pursuing their own interest, which are often subject to change over time. The action research method can help address the complexity of buyer-supplier relationships, generating important theoretical insights and relevant managerial implications. First, action research helps the researcher to better understand the problem by integrating diverse perspectives. Second, it allows the researcher to influence the buyer-supplier relationship directly, providing mutually beneficial solutions. This study proposes action research as a suitable interactive method that could complement other methodologies in the field of purchasing and supply chain management, as well as in other fields. An expanded action research framework -the "action research cycle reloaded" -is proposed and the role of the action researcher in the buyer-supplier context is discussed. The framework is applied to study the design and implementation of a supplier performance measurement system in the banking industry.

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“…The development of a PMS may conceptually be separated into phases of design, implementation, use and reviewing/updating Braz;Scavarda;Martins, 2011;Nudurupati et al, 2011). The design phase is about identifying key objectives and designing metrics.…”

Section: Introductionmentioning

confidence: 99%

“…Empirical studies about initiatives related to PMS design are available in the academic literature, but there is still a need in the literature to develop more empirical studies related to the implementation phase Lohman;Wouters, 2004;Braz;Scavard;Martins, 2011;Nudurupati et al, 2011) and the transition between design and implementation phases. Regarding the PMS empirical studies, the oil and gas sector has been seldom studied.…”

Section: Introductionmentioning

confidence: 99%

“…However, due to its clarity and objectiveness, the definition of PM adopted in this dissertation and also in many other academic works (e.g. Lohman;Wouters, 2004;Parida;Kumar, 2006;Franco-Santos et al, 2007;Arshad;Turner, 2007;Nudurupati et al, 2011;Braz;Scavarda;Martins, 2011) is the one presented by Neely at al. (1995): "the process of quantifying the efficiency and the effectiveness of an action".…”

Section: Introductionmentioning

confidence: 99%

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Evaluating the Design of a Performance Measurement System for Downstream Logistics in an Energy Company

Maximo¹

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Reviewing and improving performance measurement systems: An action research

Cited by 104 publications

References 43 publications

Work routine management in operational units of an agro-industrial cooperative

Work routine management in operational units of an agro-industrial cooperative

The action research cycle reloaded: Conducting action research across buyer-supplier relationships

Evaluating the Design of a Performance Measurement System for Downstream Logistics in an Energy Company

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