“…The “ complexity ” of the supply chain system is determined by the number, quality, and patterns of interconnections among the organizations (Choi, Dooley & Rungtusanatham, 2001; Nair & Reed‐Tsochas, 2019). The bases for these connections are many, some of which are visible such as the flow of products, services, and money, and some of which are not‐so‐visible, such as the exchange of information and knowledge, the existence of dense social ties, and the awareness of others’ competitive actions and connections (Johnson et al, 2018; Lu & Shang, 2017).…”