Revisiting the impact of container port service quality on customer satisfaction: A configuration approach

Roh, Saeyeon; Haddoud, Mohamed Yacine; Emmanuel Onjewu, Adah-Kole; Jang, Hyunmi; Thai, Vinh

doi:10.1016/j.tranpol.2024.12.008

Transport Policy

2025

DOI: 10.1016/j.tranpol.2024.12.008

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Revisiting the impact of container port service quality on customer satisfaction: A configuration approach

Saeyeon Roh,

Mohamed Yacine Haddoud,

Adah-Kole Emmanuel Onjewu

et al.

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Revisiting the impact of container port service quality on customer satisfaction: A configuration approach

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References 76 publications

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