Revitalizing the<scp>BSC</scp>through knowledge management: The mediating role of intellectual capital

Karasneh, Abed Al‐Fatah

doi:10.1002/pa.2359

Cited by 15 publications

(20 citation statements)

References 114 publications

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“…Karasneh (2020) found a relationship between KM and BSC in knowledge-intensive firms. In the context of education organizations, Hladchenko (2015) conducted a survey to identify the performance indicators for universities.…”

Section: Knowledge Management and Organizational Performancementioning

confidence: 91%

“…Their relevance depends mainly on the indicator map that is intended to control the organization's management as a whole. Karasneh (2020) found a relationship between KM and BSC in knowledge-intensive firms. In the context of education organizations, Hladchenko (2015) conducted a survey to identify the performance indicators for universities.…”

Section: Strategy and Organizational Performancementioning

confidence: 91%

“…“There has been growing interest in the relationship between […] KM and organizational performance” (Karasneh, 2020, p. 1), because KM helps organizations achieve sustainable competitive advantage. Nevertheless, schools have been slow to adopt KM practices (Asad et al , 2021; Arunima and Pakkeerappa, 2018; Chu, 2016).…”

Section: Introductionmentioning

confidence: 99%

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The influence of the knowledge management processes on results in basic education schools

Cordeiro

Oliveira

Sánchez-Segura

2022

JKM

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Purpose This study aims to identify the influence of knowledge management processes on the performance of basic education, including both private and confessional organizations. Design/methodology/approach This study is based on a positivist view of science and adopts a quantitative approach. A survey was conducted that received 242 answers, which were analyzed using structural equation modeling. Findings All the knowledge management processes were found to impact all the dimensions of organizational performance in the schools. The role knowledge creation exerts on people in the organization was made apparent, as was the way in which knowledge storage impacts three Balanced Scorecard dimensions, namely, people, internal processes and sustainability. Research limitations/implications This research is limited to private confessional basic education schools in Brazil that work at one or more levels of basic education. Practical implications This research is intended to help educational managers improve their knowledge management practices and achieve better performance within the educational environment. Originality/value The present study identifies two topics which are still under-investigated in the field of private confessional basic education, namely: the knowledge management processes and the Balanced Scorecard approach.

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Section: Knowledge Management and Organizational Performancementioning

confidence: 91%

Section: Strategy and Organizational Performancementioning

confidence: 91%

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The influence of the knowledge management processes on results in basic education schools

Cordeiro

Oliveira

Sánchez-Segura

2022

JKM

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“…It shows contributions related to implementation of intellectual capital, teaches how to assess it, points out the most contributive areas. Besides the intellectual capital and organizational performance, interest in relation between knowledge management and intellectual capital as well as knowledge management and organizational performance is growing [13]. The world is speeding.…”

Section: Literature Reviewmentioning

confidence: 99%

Importance of Intellectual Capital and Business Education as Global Topic in Development of Company International Business from the Perspective of Company Management

Nierostek

Horváthová

2021

SHS Web of Conf.

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Research background: The company intellectual capital is increasingly becoming a global topic. Modern countries building their development on knowledge are aware that intellectual capital, and therefore human capital, can become and becomes global capital not only in international companies. It will be also crucial for the concept Industry 4.0. Purpose of the article: The aim is to find out how the company management approaches the skills and knowledge of its employees thus the intellectual capital, which is becoming a global topic and contributes to the company international business development. Methods: The methodology begins with defining a research problem. Research questions are formulated, a questionnaire is created, the basic sample of respondents is identified and a pilot study and a semi-structured interview verifying some of the questionnaire questions are conducted. Subsequently, a questionnaire survey is realized. The data obtained are filled in the Excel software and the results are presented by figures and verbal description. By answering the research questions, the methodology is fulfilled. Findings & Value added: The research revealed a great discrepancy between the assumed and declared state in the field of work with intellectual capital and employee’s education. It shows the weaknesses being relevant to our country as well as abroad. The results show random employees training, minimal identification of employees´ potential, low importance of services and products quality as well as insufficient interest in turning tacit knowledge into explicit, etc. Research conclusions and recommendations will become very actual even in the period after COVID-19.

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“…Over the past few decades, the previous literature suggests a vibrant relationship exists between IC and KM within an organization (Abeysekara, 2021;Zahedi & Khanachah, 2021;Chen & Tsai, 2020;Garcia-Perez et al 2020;Karasneh, 2020). Even though such a relationship is evident in the theoretical and empirical podia, the discovery of the coordinator of this relationship is yet to be explored.…”

Section: Introductionmentioning

confidence: 99%

Bridging intellectual capital and knowledge management through knowledge: a review

2022

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The objective of this review study is to identify the role of knowledge in combining Intellectual Capital (IC) and Knowledge Management (KM) within an organization. Though the literature suggests a relationship between IC and KM, the recognition of the best bridge in building this relationship is yet to be discussed and hence the theoretical and conceptual relationship among knowledge, IC and KM is still a dilemma. Thus, this review attempts to identify the knowledge as the bridging source of IC and KM. According to the literature, different arguments were found on this phenomenon, and no evidence is found merely in reviewing how knowledge plays a role in linking IC and KM. Therefore, this study will fill this untouched literature gap by reviewing the previous research articles in the fields of IC and KM. This study adds new knowledge to the existing literature in solving the unsolved puzzle of the role of knowledge in combining IC and KM. This review study attempts to conclude the theoretical relationship of IC with knowledge and the theoretical relationship of KM with knowledge. For this review study, previous research articles were reviewed, and it is identified what kind of relationship exists among IC, KM and knowledge. It was found that knowledge exists in an organization in the form of stock as well as in terms of a flow. Most of the scholars in IC and KM arena argued that the two forms of knowledge, i.e., the form of stock, is the static form of knowledge, while the form of flow is the dynamic form of knowledge. The review further revealed that the static form of knowledge could be substituted with IC and the dynamic form of knowledge can be substituted with KM. Hence, it can be concluded that, based on the various arguments

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Revitalizing theBSCthrough knowledge management: The mediating role of intellectual capital

Cited by 15 publications

References 114 publications

The influence of the knowledge management processes on results in basic education schools

The influence of the knowledge management processes on results in basic education schools

Importance of Intellectual Capital and Business Education as Global Topic in Development of Company International Business from the Perspective of Company Management

Bridging intellectual capital and knowledge management through knowledge: a review

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