Revolution of AI-Enabled Health Care Chat-Bot System for Patient Assistance

Sagar, Rachakonda Hrithik; Ashraf, Tuiba; Sharma, Aastha; Goud, Krishna Sai Raj; Sahana, Subrata; Sagar, Anil Kumar

doi:10.1007/978-981-16-3067-5_18

Cited by 5 publications

(2 citation statements)

References 19 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Chatbots contribute to improved patient education, streamline administrative processes, and offer a convenient channel for patients to access information. Integrating these technologies contributes to efficient communication, reducing wait times for patients seeking information or assistance (Bharti et al, 2020;Sagar et al, 2021).…”

Section: Chatbots and Virtual Assistantsmentioning

confidence: 99%

Patient Experience and Satisfaction in Healthcare: A Focus on Managerial Approaches - A Review

Toritsemogba Tosanbami Omaghomi,

Opeoluwa Akomolafe,

Chinyere Onwumere

et al. 2024

imsrj

View full text Add to dashboard Cite

This research paper explores the intricate relationship between patient experience, managerial approaches, and technological integration in healthcare. Emphasizing the significance of improved patient satisfaction, the paper delves into managerial strategies, including leadership styles, communication excellence, and quality improvement initiatives. Furthermore, it highlights the transformative impact of technology, such as electronic health records, telemedicine, and artificial intelligence, on patient engagement and personalized care. Challenges like resource constraints and resistance to change are addressed, emphasizing the need for adaptive managerial approaches. The literature synthesis reveals that fostering a patient-centric culture, embracing technology responsibly, and navigating challenges collaboratively is essential for advancing healthcare delivery. The findings underscore the critical role of effective leadership, communication, and technology in shaping the future of patient-centered care and improving overall health outcomes. Keywords: Patient Experience, Managerial Approaches, Technological Integration, Healthcare Leadership, Patient Satisfaction, Healthcare Innovation.

show abstract

Section: Chatbots and Virtual Assistantsmentioning

confidence: 99%

Patient Experience and Satisfaction in Healthcare: A Focus on Managerial Approaches - A Review

Toritsemogba Tosanbami Omaghomi,

Opeoluwa Akomolafe,

Chinyere Onwumere

et al. 2024

imsrj

View full text Add to dashboard Cite

show abstract

“…Today, the chatbot is a familiar technology for human beings, and it is used in many situations [ 67 , 68 , 69 , 70 , 71 ]. In particular, the use of chatbots in the field of mental health care has attracted a great deal of attention recently, because the chatbot has more potential to make people talk honestly than a real person [ 72 , 73 , 74 ]. According to the study of Lucas et al in 2014 [ 75 ], it became clear that virtual humans increase the willingness to disclose.…”

Section: Related Workmentioning

confidence: 99%

Assisting Personalized Healthcare of Elderly People: Developing a Rule-Based Virtual Caregiver System Using Mobile Chatbot

Miura

Chen

Saiki

et al. 2022

Sensors

View full text Add to dashboard Cite

To assist personalized healthcare of elderly people, our interest is to develop a virtual caregiver system that retrieves the expression of mental and physical health states through human–computer interaction in the form of dialogue. The purpose of this paper is to implement and evaluate a virtual caregiver system using mobile chatbot. Unlike the conventional health monitoring approach, our key idea is to integrate a rule-based virtual caregiver system (called “Mind Monitoring” service) with the physical, mental, and social questionnaires into the mobile chat application. The elderly person receives one question from the mobile chatbot per day, and answers it by pushing the optional button or using a speech recognition technique. Furthermore, a novel method is implemented to quantify the answers, generate visual graphs, and send the corresponding summaries or advice to the specific elder. In the experimental evaluation, we applied it to eight elderly subjects and 19 younger subjects within 14 months. As main results, its effects were significantly improved by the proposed method, including the above 80% in the response rate, the accurate reflection of their real lives from the responses, and high usefulness of the feedback messages with software quality requirements and evaluation. We also conducted interviews with subjects for health analysis and improvement.

show abstract

An optimal deep feature–based AI chat conversation system for smart medical application

Lal

Neduncheliyan²

2023

Pers Ubiquit Comput

View full text Add to dashboard Cite

Revolution of AI-Enabled Health Care Chat-Bot System for Patient Assistance

Cited by 5 publications

References 19 publications

Patient Experience and Satisfaction in Healthcare: A Focus on Managerial Approaches - A Review

Patient Experience and Satisfaction in Healthcare: A Focus on Managerial Approaches - A Review

Assisting Personalized Healthcare of Elderly People: Developing a Rule-Based Virtual Caregiver System Using Mobile Chatbot

An optimal deep feature–based AI chat conversation system for smart medical application

Contact Info

Product

Resources

About