Road congestion in Amman City has been increasing yearly, due to the increase in private car ownership and traffic volumes. This study aims to (a) evaluate the toll road’s effects on society and the economy in Amman, Jordan, through a survey questionnaire using statistical software (SPSS), (b) assess the impact of the toll road on reducing congestion and delays using micro-simulation (VISUM), (c) identify the optimal toll price for a selected road using VISUM and (d) validate the simulated models with the optimal revenue. Traffic, geometric, and cost data about the toll technique of two sections on the Airport Highway (from the Ministry of Foreign Affairs to the Madaba Interchange; and from the Madaba Interchange to the Queen Alia International Airport (QAIA) Interchange) were used for simulation purposes. The toll road (across seven different scenarios at different prices) was evaluated for optimal revenue. The survey questionnaire was made based on all scenarios, including the AM peak hour. The operation cost for the toll road was determined based on the Greater Amman Municipality (GAM). The best scenario was determined based on the value of revenue (JOD). The results indicate that higher acceptance is achieved when applying road pricing during the AM peak hour and that users prefer the charging method based on travelled distance (54.02%). Additionally, the total cost of the manual toll collection (MTC) method is 126,935 JOD. Road pricing can reduce traffic delay (or speed up traffic flow) by 4.61 min in the southbound direction and by 9.52 min in the northbound direction. The optimal toll value is 0.25 JOD (34.08%), with revenues of 1089.6 JOD for 2024 and 1122.6 JOD for 2025. Eventually, applying road pricing on the airport road is shown to be effective and economically feasible only when using the manual method.
