Over the last decades, Brazil has faced the challenge of changing the public healthcare model, i.e. to migrate from the Flexnerian model focused on procedures and specialized care to a comprehensive care model based on understanding the social determinants of health. 1,2 One of the crucial points in this change is to strengthen primary healthcare, for which the main operational strategy is the family health model. [3][4][5] This strategy makes it possible to expand access to healthcare services and implement actions towards comprehensive healthcare. 6,7 Expansion of this model has been associated with a 45% reduction in hospitalizations for conditions that are sensitive to resolution within primary healthcare, over a 15-year period. 5 Data from the Ministry of Health indicated that in 2019 there were 43,754 family health teams operating throughout the country. These teams were responsible for providing primary healthcare to 64.47% of the Brazilian population. 8 Family health work demands different skills for developing innovative community care practices, which makes the work complex and challenging. 9 Primary healthcare professionals present high prevalence (52.9%) of chronic stress associated with their work. 10 Analysis on this prevalence according to professional category shows that even higher prevalence can be observed: 54% among nurses and 67% among doctors. 11,12 However, studies conducted among Brazilian professionals in family health teams have shown lower prevalence of burnout syndrome, varying according to the region of Brazil. In one municipality in the northeastern region, the prevalence of professionals with medium and high levels of burnout was observed to be 37.9%. 13 In a municipality in southeastern Brazil, the prevalence of this syndrome reached 41.6%.