Risk Communication Should be Explicit About Values. A Perspective on Early Communication During COVID-19

Hooker, Claire; Leask, Julie

doi:10.1007/s11673-020-10057-0

Cited by 25 publications

(20 citation statements)

References 33 publications

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“…Many participants were highly aware of the potential for news reporting or social media content to be misleading or inaccurate: problems which themselves have received attention from the news media itself as well as public health authorities in Australia [ 5 , 15 ]. Some people expressed feelings such as frustration, distress or anger around the kinds of information (conspiracies, misinformation, concerns about bias or fake news) circulating social media platforms.…”

Section: Resultsmentioning

confidence: 99%

“…News and social media can play an important role in providing information to publics in cases of new or emerging diseases. It is vital to reach people quickly and share details in a situation in which medical and public health authorities are grappling with how the disease spreads and can best be controlled [1][2][3][4][5]. Major infectious disease outbreaks are highly newsworthy, typically attracting dramatic statements concerning risk [6][7][8].…”

Section: Introductionmentioning

confidence: 99%

“…Information provided in news coverage of COVID-19 in Australia has included reporting of the first cases and deaths and the subsequent rapid spread of the novel coronavirus around the world, accounts of statements, decisions and press conferences held by political leaders and health authorities, strategies to avoid infection, medical controversies and debates and progress towards treatments for COVID-19 and vaccines [5,26,27]. In Australia, very early news reporting (January 2020) focused on the 'mystery Chinese virus' and made continual comparisons to SARS [26].…”

Section: Introductionmentioning

confidence: 99%

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Learning about COVID-19: a qualitative interview study of Australians’ use of information sources

Lupton

Lewis

2021

BMC Public Health

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Background A multitude of information sources are available to publics when novel infectious diseases first emerge. In this paper, we adopt a qualitative approach to investigate how Australians learnt about the novel coronavirus and COVID-19 and what sources of information they had found most useful and valuable during the early months of the pandemic. Methods In-depth semi-structured telephone interviews were conducted with a diverse group of 40 Australian adults in mid-2020 about their experiences of the COVID-19 crisis. Participants were recruited through Facebook advertising. Detailed case studies were created for each participant, providing the basis of a thematic analysis which focused on the participants’ responses to the questions about COVID-19-related information sources. Results Diverse sources of COVID-19-related information, including traditional media, online media and in-person interactions, were actively accessed, appraised and engaged with by participants. There was a high level of interest in COVID-19 information as people grappled with uncertainty, anxiety and feeling overwhelmed. Certain key events or experiences made people become aware that the outbreak was threatening Australia and potentially themselves. Most people demonstrated keen awareness that misinformation was rife in news outlets and social media sites and that they were taking steps to determine the accuracy of information. High trust was placed in health experts, scientists and government sources to provide reliable information. Also important to participants were informal discussions with friends and family members who were experts or working in relevant fields, as well as engaging in-person in interactions and hearing from friends and family who lived overseas about what COVID-19 conditions were like there. Conclusion A constantly changing news environment raises challenges for effective communication of risk and containment advice. People can become confused, distressed and overwhelmed by the plethora of information sources and fast-changing news environment. On the other hand, seeking out information can provide reassurance and comfort in response to anxiety and uncertainty. Clarity and consistency in risk messaging is important, as is responding quickly to changes in information and misinformation. Further research should seek to identify any changes in use of and trust in information sources as time goes by.

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Section: Resultsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Learning about COVID-19: a qualitative interview study of Australians’ use of information sources

Lupton

Lewis

2021

BMC Public Health

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“…We recommend that public communication is explicit about values, particularly when decisions are made about the acceptability of a risk to one’s health, family, and social and economic life 22 . It is vital that consumers are involved in decision processes and communication planning, as this helps ensure that decisions and messages are relevant and conversant with community values.…”

Section: Public Risk Communicationmentioning

confidence: 99%

Communicating with patients and the public about COVID‐19 vaccine safety: recommendations from the Collaboration on Social Science and Immunisation

Leask

Carlson²,

Attwell

et al. 2021

Medical Journal of Australia

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This is an open access article under the terms of the Creative Commons Attribution-NonCommercial License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited and is not used for commercial purposes. 19 Harris RJ, Hall JA, Zaidi A, et al. Impact of vaccination on household transmission of SARS-COV-2 in England [preprint]. https://khub.net/docum ents/13593 9561/39085 3656/Impac t+of+vacci natio n+on+house hold+trans missi on+of+SARS-COV-2+in+Engla nd.pdf/35bf4 bb1-6ade-d3eb-a39e-9c9b2 5a812 2a?t=16196 01878136 (viewed May 2021). 20 Brewer NT, Chapman GB, Rothman AJ, et al. Increasing vaccination: putting psychological science into action.

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“…Namun, mengatasi keragu-raguan vaksin membutuhkan lebih dari sekadar membangun kepercayaan. Ini adalah upaya multifaktorial, kompleks dan bergantung pada konteks yang harus ditangani secara bersamaan di tingkat global, nasional dan subnasional (Hooker and Leask 2020).…”

Section: Peran Pemerintahunclassified

Persepsi Masyarakat terhadap Penerimaan Vaksinasi Covid-19: Literature Review

et al. 2021

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Penerimaan vaksinasi COVID-19 menjadi hal yang penuh polemik. Banyak negara melakukan aksi penolakan karena dianggap tidak efektif. Adapun kekurangan informasi yang dialami masyarakat serta kurangnya sikap siaga pemerintah untuk mengedukasikan terkait Vaksinasi menyebabkan adanya penolakan masyarakat terhadap vaksin COVID-19. Tujuan untuk mengetahui tentang persepsi dan penerimaan masyarakat terhadap vaksinasi COVID-19. Menggunakan database dengan penelusuran elektronik pada Pubmed dan Google Scholar yang dipublikasikan pada tahun 2020-2021. Persepsi masyarakat yang salah tentang kegiatan vaksinasi COVID-19 disebabkan oleh kurangnya pemahaman dari masyarakat. Didapati persepsi yang salah ini muncul karena kurangnya komunikasi yang baik dari pihak-pihak berwajib seperti tenaga kesehatan untuk menyakinkan masyarakat tentang keefektifan vaksin COVID-19. Dampak lain yang timbul jika masyarakat terus menimbun keragu-raguan dan tidak membiarkan diri untuk di vaksin ialah akan terjadi kelumpuhan ekonomi, sosial dan pariwisata di seluruh dunia. Selain itu angka pengangguran akan melonjak semakin tinggi dan menimbulkan masalah kesehatan lain.

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Risk Communication Should be Explicit About Values. A Perspective on Early Communication During COVID-19

Cited by 25 publications

References 33 publications

Learning about COVID-19: a qualitative interview study of Australians’ use of information sources

Learning about COVID-19: a qualitative interview study of Australians’ use of information sources

Communicating with patients and the public about COVID‐19 vaccine safety: recommendations from the Collaboration on Social Science and Immunisation

Persepsi Masyarakat terhadap Penerimaan Vaksinasi Covid-19: Literature Review

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