Risk prioritization using the analytic hierarchy process (ahp) in Tunisian Healthcare Department: real case study

Abstract

Nowadays, the Tunisian hospital environment is a complex organization in which the safety of the patient is of primary concern to the authorities. In our study we focus on the Obstetrics and Gynecology Department of CHU of Sfax. It should be noted that no risk management study dealt with the hospital logistic chain in this institution. Hence, the purpose of this paper is to develop a strategy targeting the control of risks related to the patient care activities. The proposed approach consists of two phases. First, a qualitative survey, based on 20 semi-structured interviews, is carried out to identify the problems related to care and logistic activities of the Obstetrics and Gynecology Department in CHU Sfax. Second, the assessment of the identified risks in the hospital context is a multicriteria decision problem. To perform the evaluation of the 12 objectives depending on the identified risks, we have chosen the AHP (Analytic Hierarchy Process) for its simplicity and flexibility.

Efficient Model for Emergency Departments: Real Case Study

“…For instance, Singh et al applied AHP in order to define the priority of healthcare service quality to evaluate hospitals in India under a fuzzy environment. Moallem et al [35] evaluated the risks related to patient care activities using AHP in order to obtain the importance of 12 objectives depending on identified risks as a real-world case study in Tunisian hospitals. Many other MCDM techniques were used in the evaluation of the healthcare and medical industry, but Mardani et al [36] evaluated 202 published studies related to the evaluation of the healthcare industry.…”