Risk, safety and security among visitors to Istanbul

Mawby, Rob; Özaşçılar, Mine; Ziyalar, Neylân

doi:10.1177/1467358420948918

Cited by 13 publications

(15 citation statements)

References 61 publications

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“…They pointed out that terrorist attacks against visitors have a detrimental impact on the country's tourism. Parallel findings were maintained by many scholars (Baumert, de Obesso, & Valbuena, 2020;Mawby, Ozascilar, & Ziyalar, 2021). A similar effect has been observed in the Covid-19 pandemic encountered in recent years.…”

Section: Introductionsupporting

confidence: 79%

Determining destination risk perceptions, their effects on satisfaction, revisit and recommendation intentions: Evidence from Sanliurfa/Turkey

Manci

2022

Journal of Multidisciplinary Academic Tourism

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Visitors' risk perception plays a vital role in their destination choice, intention to return, satisfaction and recommendations to others. At the same time, perceived risks affect destination image, which in turn causes increased or decreased demand for attractions of destinations. The aim of this study is to determine risk dimensions and their effects on recommendation and revisit intentions. Scale is most widely used in tourism research. This scale consists of six dimensions, namely, physical, time, social, performance, financial, and psychological risks, which consist of 28 items. A total of 471 respondents were collected via convenience sampling method among domestic tourists who visited Sanliurfa from May to June 2021. The results of the study indicated a weak inverse and significant relationship between the performance, social, physical, psychological, financial, and time risk perception of the participants and general satisfaction levels. Meanwhile, there is a moderately strong, inverse and significant relationship between all dimensions of risk perception among the participants and their recommendation and revisit intention. Thus, perceptions of risk dimensions have a strong negative influence on overall satisfaction, recommendation, and revisit intentions. By employing three regression models, the present study reported that time and psychological risks highly affect all dependent variables. Furthermore, overall satisfaction is significantly affected by the physical and performance dimensions. Recommendation intention is affected by the financial dimension beyond the aforementioned dimensions. The overall satisfaction levels of the participants were highly correlated with their recommendation levels and revisit intention. At the same time, their recommendation intention was highly correlated with their level of revisit intention. It might be said that visitors may change their future behaviors according to travel risk perceptions. Finally, the study revealed that understanding of customers risk perception is essential to all tourism and hospitality stakeholders.

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Section: Introductionsupporting

confidence: 79%

Determining destination risk perceptions, their effects on satisfaction, revisit and recommendation intentions: Evidence from Sanliurfa/Turkey

Manci

2022

Journal of Multidisciplinary Academic Tourism

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“…Pre-hospital emergency personnel and managers involved in terrorist incidents must be aware of safety and security issues in order to save both their lives and the lives of those injured in these incidents. In this regard, Liam Fan [ 41 ] and Rob I Mobi [ 42 ] state that the security of critical incidents and terrorist attacks is possible with the cooperation and interaction of relevant organizations such as the police and security forces, and the police should be able to recruit health care personnel. Protect at the scene.…”

Section: Discussionmentioning

confidence: 99%

“…In this regard, Liam Fan [41] and Rob I Mobi 3.9 0.8 0.9 0.98 150-An appropriate mechanism has been envisaged to establish a temporary morgue to better manage the bodies and the dead. S-CVI / Aver-age=0.97 [42] state that the security of critical incidents and terrorist attacks is possible with the cooperation and interaction of relevant organizations such as the police and security forces, and the police should be able to recruit health care personnel. Protect at the scene.…”

Section: 6 --mentioning

confidence: 99%

Design and validation of a preparedness evaluation tool of pre-hospital emergency medical services for terrorist attacks: a mixed method study

et al. 2022

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Introduction Terrorist attacks are one of the human problems that affect many countries, leaving behind a huge toll of disabilities and deaths. The aim of this study was to use a mixed-method analysis to design and validate an evaluation tool for pre-hospital emergency medical services for terrorist attacks. Methods The present study is a mixed-method (qualitative and quantitative) study that was conducted in two phases. In the qualitative phase (item generation), semi-structured interviews were conducted with 34 Iranian emergency medical technicians who were selected through a purposive sampling method and a scoping literature review was conducted to generate an item pool for the preparedness evaluation of Emergency Medical Services (EMS) in terrorist attacks. In the quantitative phase (item reduction), for validity of tool face, content and construct validity, were performed; for tool reliability, the test and retest and intra-class correlation coefficient were evaluated. Results At the first stage, 7 main categories and 16 subcategories were extracted from the data, the main categories including “Policy and Planning”, “Education and Exercise “,“ Surge Capacity”, “Safety and Security”, “Command, Control and Coordination”, “Information and Communication Management “and “Response Operations Management”. The initial item pool included 160 items that were reduced to 110 after assessment of validity (face, content and construct). intra-class correlation coefficient (ICC = 0.71) examination and Pearson correlation test (r = 0.81) indicated that the tool was also reliable. Conclusion The research findings provide a new perspective to understand the preparedness of pre-hospital emergency medical services for terrorist attacks. The existing 110-item tool can evaluate preparedness of pre-hospital emergency medical services for terrorist attacks through collecting data with appropriate validity and reliability.

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“…In Turkey, North Africa and the Near East, terrorist activities continue, and travellers prefer to choose some other destinations instead of these, in which the safety situation is currently unstable. In Europe also, there were several terrorist attacks, namely in Brussels, Berlin and Nice, and the migrant crisis continues following the large migrant wave back in 2015 (Mawby et al, 2021;Tauringana et al, 2020). The emergence of the pandemic caused by COVID-19 has had a big impact on the reduction in tourist trends, which will cause long-term consequences for economies and tourism throughout the world.…”

Section: Contemporary Trends In the Hotel Distribution In Europe Theoretical Backgroundmentioning

confidence: 99%

Online Reservations and Hotel Distribution Channels in European Tourism: A Case of Croatia

Dadić¹,

Slivar²,

Floričić³

2022

CEBR

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Technologies transform the total marketing mix of hotel products in the dynamic tourism market, where the distribution is detected as a key factor of market placement and profitability. The main goal of this paper is to explore the distribution channels in the hospitality industry and to identify the most successful elements of online distribution for the purposes of realising future excellence in post-COVID-19 tourism. The online distribution elements that could enhance competitiveness and incentives for reservation were identified and ranked. This was realised by choosing the most representative sample and by researching it using a structured questionnaire, where the mix of competitiveness and marketing elements were evaluated. The research findings present the importance of online travel agents (OTA), tour operators, social networks and conferences (MICE segment). The potential of Global Distribution Systems (GDS) systems is detected and, although not fully valorised in practice, implicate future franchising and contracting with global hotel brands and consortia. The answer to the question: "Which tools and techniques of innovative online distribution should be used and what product elements enhance sales in the hotel industry of the future?" is explored by the scientific methodology, which supports the purpose and presents the main contribution of the paper. Implications for Central European audience: The paper represents a considerable contribution in the perception of the distribution channels, affirmed for exchange in the Central European tourism market as an emissive market for the receptive offer of Croatian tourism. Considered in the context of the accessibility of Croatia as a car destination that realises both long-term and short-term "impulsive" bookings, promptness, propulsion and dynamism of online distribution channels used by the hotel offer have exceptional importance for income management and profitability. Correspondingly, a positive perception is being developed of the Central European market demand, as well as tourism awareness about closeness and market potentials, which represents a platform for the development of applicative strategies in communication and business. Recognising the effect on intensification of tourist exchange through the affirmation of innovations and technology contributes to the development of science and practice of the hospitality industry.

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Risk, safety and security among visitors to Istanbul

Cited by 13 publications

References 61 publications

Determining destination risk perceptions, their effects on satisfaction, revisit and recommendation intentions: Evidence from Sanliurfa/Turkey

Determining destination risk perceptions, their effects on satisfaction, revisit and recommendation intentions: Evidence from Sanliurfa/Turkey

Design and validation of a preparedness evaluation tool of pre-hospital emergency medical services for terrorist attacks: a mixed method study

Online Reservations and Hotel Distribution Channels in European Tourism: A Case of Croatia

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