Robot conferencing

Tanaka, Kazuaki; Nakanishi, Hiroaki; Ishiguro, Hiroshi

doi:10.1145/2559206.2581162

Cited by 13 publications

(1 citation statement)

References 11 publications

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“…Telepresence robots in the work environment [39,64] and conferences [7,26,48] (as well as other task-related [34,56], or even domestic environments [70]) where people cannot physically attend are existing examples of this behaviour. Improved social presence via telepresence technologies has already been explored, even with simple telepresence devices [60]. With fully fledged social robots the effect might be more pronounced.…”

Section: Robots As Social Proxiesmentioning

confidence: 99%

Long-Term Value of Social Robots through the Eyes of Expert Users

Dereshev

Kirk

Matsumura

et al. 2019

Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems

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Socially-enabled digital technologies have attracted academic interest for decades, with recent commercial examples of Siri and Alexa, capturing public attention. However, despite ubiquitous visions of a robotic future, very few fully-fledged social robots are currently available to consumers. To improve their designs, studies of their long-term use are particularly valuable, but are currently unavailable. To address this gap, we report on interviews with four long-term users of Pepper-a social robot introduced in 2014. Our thematic analysis elicited insights across three kinds of value Pepper brought to its users: utilitarian functionality; the community that formed around Pepper; and a personal value of affection. We focus on two contributions those values bring to social robot design: social robots as social proxies, alleviating disabilities or acting akin to social media profiles; and robot nurturing as a design construct, going beyond purely utilitarian or hedonistic perspectives on robots.

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