Robotic Process Automation in der Logistik: Implementierung und Erfolgsfaktoren

The implementation of Lean Six Sigma for the optimization of robotic process automation systems in financial service operations

“…(Mirispelakotuwa et al, 2023) is provided. Moreover, existing research advocating the importance of continuous improvement after RPA deployment in supply-chain logistics (Krakau et al, 2021) is complemented, by also demonstrating the importance of continuous improvement methodology for RPA implementations in financial service operations. Finally, prior research showcasing the value of RPA for lean management based process waste eliminations (Gradim and Teixeira, 2022;Martins et al, 2023) is complemented, by demonstratively providing evidence for the bi-directional synergetic effect of LSS-based problem solving in the context of RPA implementation.…”

“…Moreover, explorative empirical research on RPA implementation emerged, addressing for instance the importance of continuous BPMJ 30,8 improvement after RPA deployment in high-variability logistics' business settings (Krakau et al, 2021) and the value of RPA for lean management based process waste elimination (Gradim and Teixeira, 2022;Martins et al, 2023). More systematic enquiries into RPA implementation research to date revealed an absence of industry specific guidance or implementation models, and a general absence of practical validation of the procedural models that have been presented to date (da Silva Costa et al, 2022;Krakau et al, 2021). Therefore, the various academic calls for empirical research on RPA implementation, covering among others implementation barriers, performance measurement and improvement (Da Silva Costa et al, 2022;Yl€ a-Kujala et al, 2023), and socio-technical implications (Danilova, 2019;Hartley and Sawaya, 2019;Syed et al, 2020), provide the rationale for this case study.…”

“…(Barbosa et al, 2023;Mirispelakotuwa et al, 2023;Willcocks et al, 2017). Moreover, explorative empirical research on RPA implementation emerged, addressing for instance the importance of continuous BPMJ 30,8 improvement after RPA deployment in high-variability logistics' business settings (Krakau et al, 2021) and the value of RPA for lean management based process waste elimination (Gradim and Teixeira, 2022;Martins et al, 2023). More systematic enquiries into RPA implementation research to date revealed an absence of industry specific guidance or implementation models, and a general absence of practical validation of the procedural models that have been presented to date (da Silva Costa et al, 2022;Krakau et al, 2021).…”

The Assessment of Robotic Process Automation Projects with a Portfolio Analysis

“…• Financial: (1). High Implementation Costs, (2). Making better and more convincing business cases and (3) regulatory constraints [8,15].…”

“…Robotic Process Automation (RPA) is a technology that emulates humans in executing repetitive and rule-based tasks in the office [1]. In comparison to other modes of business process automation, RPA bots act at the front-end level of the application such as understanding the text on the desktop screen, completing the keystrokes on the keyboard, identifying, and extracting data on the website or digital document, and other activities which require humancomputer interaction [2,3].…”