Robots in Groups and Teams

Sebo, Sarah; Stoll, Brett; Scassellati, Brian; Jung, Malte

doi:10.1145/3415247

Cited by 99 publications

(79 citation statements)

References 52 publications

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“…Although two studies in this review examined group level interactions [40], [26], there is a need for more research in this regard. Humans and robots are certain to have oneon-one interactions, but these are not the only kind of interactions that will occur [41], [1], [30], [41]. For example, most retail labor is carried out by a team or group of workers rather than one individual in isolation.…”

Section: Ro-4: Group Level Analysismentioning

confidence: 99%

Birds of a Feather Flock Together: But do Humans and Robots? A Meta-Analysis of Human and Robot Personality Matching

Esterwood

Essenmacher

Zeng

et al. 2021

2021 30th IEEE International Conference on Robot &Amp; Human Interactive Communication (RO-MAN)

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Collaborative work between humans and robots holds great potential but, such potential is diminished should humans fail to accept robots as collaborators. One solution is to design robots to have a similar personality to their human collaborators. Typically, this is done by matching the human's and robot's personality using one or more of the Big Five Personality (BFI) traits. The results of this matching, however, have been mixed. This makes it difficult to know whether personality similarity promotes robot acceptance. To address this shortcoming, we conducted a systematic quantitative metaanalysis of 13 studies. Overall, the results support the assertion that matching personalities between humans and robots promotes robot acceptance.

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Section: Ro-4: Group Level Analysismentioning

confidence: 99%

Birds of a Feather Flock Together: But do Humans and Robots? A Meta-Analysis of Human and Robot Personality Matching

Esterwood

Essenmacher

Zeng

et al. 2021

2021 30th IEEE International Conference on Robot &Amp; Human Interactive Communication (RO-MAN)

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“…We would also like to emphasize that our goal is not to review or summarize the research in group HRI as a whole. An extensive review of important facets of group HRI was already published and we recommend its reading [13]. Instead, we seek to focus on the specific methods, methodologies and transversal issues that underline that research by taking a critical look at published research and outlining paths for future improvement.…”

Section: Framework and Goalsmentioning

confidence: 99%

Human-Robot Interaction in Groups: Methodological and Research Practices

Oliveira

Arriaga

Paiva

2021

MTI

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Understanding the behavioral dynamics that underline human–robot interactions in groups remains one of the core challenges in social robotics research. However, despite a growing interest in this topic, there is still a lack of established and validated measures that allow researchers to analyze human–robot interactions in group scenarios; and very few that have been developed and tested specifically for research conducted in-the-wild. This is a problem because it hinders the development of general models of human–robot interaction, and makes the comprehension of the inner workings of the relational dynamics between humans and robots, in group contexts, significantly more difficult. In this paper, we aim to provide a reflection on the current state of research on human–robot interaction in small groups, as well as to outline directions for future research with an emphasis on methodological and transversal issues.

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“…There has been an increasing focus in the field of human-robot interaction (HRI) on developing robots that can seamlessly and intelligently interact with multiple people, see Sebo et al, 2020 for a review. Some work in HRI has examined how a robot's physical movements such as navigation (Kidokoro et al, 2013;Mavrogiannis et al, 2019), physical orientation (Shiomi et al, 2010;Vázquez et al, 2017), gestures (Liu et al, 2013;Hoffman et al, 2015), and gaze (Mutlu et al, 2009;Skantze, 2017) can improve human-robot group interactions and influence people's perceptions of the group.…”

Section: Robots That Shape Group Behavior and Dynamicsmentioning

confidence: 99%

“…We introduced this robot liaison role in order to study the effects of this role on perceived inclusion of participants. The results of that analysis can be found in Strohkorb Sebo et al (2020). In this work, we do not focus specifically on the robot liaison role, however, we do statistically control for it in our analysis by adding it as a covariate in our statistical models.…”

Section: Query Responsesmentioning

confidence: 99%

The Influence of Robot Verbal Support on Human Team Members: Encouraging Outgroup Contributions and Suppressing Ingroup Supportive Behavior

et al. 2020

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As teams of people increasingly incorporate robot members, it is essential to consider how a robot's actions may influence the team's social dynamics and interactions. In this work, we investigated the effects of verbal support from a robot (e.g., “good idea Salim,” “yeah”) on human team members' interactions related to psychological safety and inclusion. We conducted a between-subjects experiment (N = 39 groups, 117 participants) where the robot team member either (A) gave verbal support or (B) did not give verbal support to the human team members of a human-robot team comprised of 2 human ingroup members, 1 human outgroup member, and 1 robot. We found that targeted support from the robot (e.g., “good idea George”) had a positive effect on outgroup members, who increased their verbal participation after receiving targeted support from the robot. When comparing groups that did and did not have verbal support from the robot, we found that outgroup members received fewer verbal backchannels from ingroup members if their group had robot verbal support. These results suggest that verbal support from a robot may have some direct benefits to outgroup members but may also reduce the obligation ingroup members feel to support the verbal contributions of outgroup members.

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Robots in Groups and Teams

Cited by 99 publications

References 52 publications

Birds of a Feather Flock Together: But do Humans and Robots? A Meta-Analysis of Human and Robot Personality Matching

Birds of a Feather Flock Together: But do Humans and Robots? A Meta-Analysis of Human and Robot Personality Matching

Human-Robot Interaction in Groups: Methodological and Research Practices

The Influence of Robot Verbal Support on Human Team Members: Encouraging Outgroup Contributions and Suppressing Ingroup Supportive Behavior

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