2012
DOI: 10.1109/tem.2012.2201722
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ROI for Technology Projects: Measuring and Delivering Value—D. Brian Roulstone and Jack J. Phillips (Woburn, MA: Butterworth Heinemann, 2008, pp. 343, ISBN-10: 0750685883; ISBN-13: 978-0750685887). Reviewed by P. Andru and A. Botchkarev

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