“…As indicated by Anderson (2007), seven of fifteen indicators of social expression are expressions of emotion. Emotion is identified as important to student adjustment to the role of online learner (Cleveland-Innes, Garrison & Kinsel, 2007), the development of online community (Perry & Edwards, 2005), the choice of instructional format (Artino, 2010), and perception, expression, and selfmanagement (Kang, Kim, & Park, 2007). Conrad (2002), in her study of emotion, vividly recounted the tumult of feelings, including anxiety, that accompany the online learning experience.…”