Role and Task Recommendation and Social Tagging to Enable Social Business Process Management

Recommender systems in model-driven engineering

“…For example, SimVMA [132] provides step-wise suggestions to evolve Simulink models based on model clone analysis; Heinemann [49] recommends elements defined in model libraries (e.g. blocks from Simulink libraries) based on data mining existing models; the approach by Kögel et al [68,69] recommends model changes applicable to the same context of the last model change; DoMoRe [5,6] suggests domain concepts and names for new model elements; RapMOD [72,73] offers auto-completion actions for (UML) graphical models, similarly to the vision paper [121]; Elkamel et al [37] recommend UML classes that are similar to the ones in the UML class diagram being developed; Li et al [75] and Deng et al [31] recommend activity nodes for process models; Rangiha et al [110] recommend tasks and actor roles in a social process-modelling tool; Koschmider et al [50,51,71] recommend process fragments to complete a process model; Baya [27] recommends mashup model patterns based on the context, the user and different expert recommendations, and helps in weaving the selected pattern into the partial model under development; and Hermes [34][35][36] permits building Eclipse-based RSs that help in completing models with recommended elements from other models in a repository. Instead of profiting from repositories of models, PME's recommendations are based on an analysis of the language meta-model [99].…”

“…For this purpose, it extracts information from the user profile in LinkedIn. 2 Similarly, the approach by Rangiha et al [110] profits from social tagging to recommend suitable actors and roles in a social business process modelling tool. In addition, it recommends tasks based on similarity metrics.…”

“…In some cases, like SBPR, this includes user information from LinkedIn. In addition, 12 approaches [10,11,26,28,[50][51][52][53]71,92,110,116,[123][124][125][126][127]132] also collect data explicitly. In these cases, data is acquired through questionnaires, parameters, tags or requirement definitions, in combination with implicit data acquisition methods like analysing the user's in-progress model.…”

“…The process model recommender of Rangiha et al [110] exploits persistent social tags to express, e.g. required skills for tasks and skill-sets of users.…”

Exploring the Potential of Dynamic Perspective Taking on Business Processes

“…The development of such a dual approach to execution has been triggered by Social BPM developments (SBPM) which take into account the social nature of executing and re-designing work processes [5]. Besides embedding Social Media into the BPM lifecycle, such as enriching process models and tagging process elements [16], [17], or annotating social interactions [18], the required interaction among stakeholders for achieving business objectives can be encoded directly into process models [3], [15]. Such an endeavor provides the opportunity to view functional behavior from the social perspective in an integrated way, as stakeholders interact when accomplishing their work tasks and, thereby complete processes.…”