Role of Artificial Intelligence (AI) In meeting Diversity, Equality and Inclusion (DEI) Goals

Jora, Rachna Bansal; Sodhi, Kavneet Kaur; Mittal, Prabhat; Saxena, Parul

doi:10.1109/icaccs54159.2022.9785266

Cited by 29 publications

(19 citation statements)

References 7 publications

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“…Equality, Diversity, and Inclusion entail fair treatment and equal opportunities for all individuals, regardless of personal characteristics such as religion, gender, ethnic background, age, sexual orientation, and disability [ 27 ]. It also encompasses creating a sense of belonging for all employees within the organization [ 28 ]. Health and wellbeing focus on the link between work, an employee’s health status, and the role of organizational stakeholders, including management, in implementing organization-wide strategies that promote staff health and wellbeing [ 29 ].…”

Section: Literature Reviewmentioning

confidence: 99%

Assessment of the organizational factors in incident management practices in healthcare: A tree augmented Naive Bayes model

Albreiki,

Simsekler,

Qazi

et al. 2024

PLoS ONE

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Despite the exponential transformation occurring in the healthcare industry, operational failures pose significant challenges in the delivery of safe and efficient care. Incident management plays a crucial role in mitigating these challenges; however, it encounters limitations due to organizational factors within complex and dynamic healthcare systems. Further, there are limited studies examining the interdependencies and relative importance of these factors in the context of incident management practices. To address this gap, this study utilized aggregate-level hospital data to explore the influence of organizational factors on incident management practices. Employing a Bayesian Belief Network (BBN) structural learning algorithm, Tree Augmented Naive (TAN), this study assessed the probabilistic relationships, represented graphically, between organizational factors and incident management. Significantly, the model highlighted the critical roles of morale and staff engagement in influencing incident management practices within organizations. This study enhances our understanding of the importance of organizational factors in incident management, providing valuable insights for healthcare managers to effectively prioritize and allocate resources for continuous quality improvement efforts.

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Section: Literature Reviewmentioning

confidence: 99%

Assessment of the organizational factors in incident management practices in healthcare: A tree augmented Naive Bayes model

Albreiki,

Simsekler,

Qazi

et al. 2024

PLoS ONE

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“…The banking business in India is growing at a rapid rate now. Indian banking sector has seen an increase in the number of mergers and acquisitions in the more recent years (Mittal et al, 2023;Jora et al, 2023). It paves the way for financial institutions to become industry leaders and provide exceptional returns to their investors.…”

Section: E-issn: 2394-3130mentioning

confidence: 99%

An Analytical Study of Merger of Syndicate Bank with Canara Bank

Jha,

2023

JBMIS

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Most companies employ mergers and acquisitions to improve and retain their market standing. The banking business in India is expanding fast now. The Indian banking sector has seen an increase in the number of mergers and acquisitions in the more recent years. This study throws some lights on the recent merger in Indian banking industries and analyses how the merger between Canara Bank and a syndicate bank affected the acquiring Bank's wealth, profitability, and overall performance after the merger was completed. Mergers and acquisitions have been a relatively recent trend in the Indian banking industry. It paves the way for banks to become industry leaders and provide exceptional returns to their investors.

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“…AI technologies are redefining how banks in India engage with customers, optimize their services, and adapt to the dynamics of the digital age (Czaja & Blair, 2018). Jora et al (2022) point out that the pandemic has reshaped consumer priorities, necessitating AI-driven solutions for ensuring health and safety in retail. AI-driven technologies have become instrumental in creating seamless digital and Omni channel experiences, as observed by Johnson (2021).…”

Section: Literature Reviewmentioning

confidence: 99%

The Impact of Artificial Intelligence on Customer Relationship Management in the Indian Banking Industry

Mathur,

Tiwari

2023

Social Development and Governance Innovations in Education, Technology and Management

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The banking sector in India is a crucible of technological evolution, and AI-driven CRM is at the forefront of this transformative journey. AI’s revolutionary impact on CRM is undeniable, offering highly personalized and efficient services. It streamlines customer interactions, automates routine tasks, enhances predictive analytics, and fortifies security and fraud detection. Chatbots are becoming pivotal in the real-time assistance of customers, significantly improving response times and reducing customer service costs. Predictive analytics enables banks to anticipate customer needs and recommend tailored financial products, driving customer retention rates and business growth. The study reveals that AI technologies are playing a transformative role in reshaping the landscape of customer relationship management in the Indian banking industry. With the continuous evolution of AI technologies, Indian banks are well-positioned to navigate the changing banking landscape and deliver innovative services while upholding the highest standards of security, data privacy, and regulatory compliance.

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Role of Artificial Intelligence (AI) In meeting Diversity, Equality and Inclusion (DEI) Goals

Cited by 29 publications

References 7 publications

Assessment of the organizational factors in incident management practices in healthcare: A tree augmented Naive Bayes model

Assessment of the organizational factors in incident management practices in healthcare: A tree augmented Naive Bayes model

An Analytical Study of Merger of Syndicate Bank with Canara Bank

The Impact of Artificial Intelligence on Customer Relationship Management in the Indian Banking Industry

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