Role of Empowerment and Interpersonal Relations in Reducing Cynicism and Politics Among Indian IT Workers

Abstract

This article tests a model describing the relationship between organizational cynicism and perceptions of organizational politics (POPS) and the mitigating role of empowerment and interpersonal relationships in satisfaction with work and managers. Data were collected from 361 employees of an Indian information technology (IT) services organization. The analysis of the model showed that empowerment of employees and interpersonal relations among employees alleviated the negative spiral of organizational cynicism and POPS. Lower levels of interpersonal relationships accentuated the organizational cynicism–POPS relationship.