Role of Knowledge Towards the Outcome of Information Systems Development Projects

Mtsweni, Emmanuel Samuel; Mavetera, Nehemiah

doi:10.1109/infrkm.2018.8464699

Cited by 3 publications

(7 citation statements)

References 22 publications

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“…SDPs are human oriented in nature. This means that human beings ensure the success of SDPs by conducting socio-technical tasks to the required standards (Mtsweni, et al, 2016;Mtsweni and Mavetera 2018). These human beings are members of SDP teams who require a wide variety of skills and resources to perform their socio-technical tasks during the lifespan of SDPs.…”

Section: Literature Reviewmentioning

confidence: 99%

“…In other words, members of the SDP teams use knowledge to perform socio-technical tasks to the required standard. This makes knowledge essential, and the potential solution in addressing the high failure of SDPs (Mtsweni and Mavetera 2018;Chen et al 2018). All the socio-technical tasks are conducted in SDPs require either tacit knowledge, or explicit knowledge, or both.…”

Section: Literature Reviewmentioning

confidence: 99%

“…This makes knowledge to be the driving factor, and essential resource in performing socio-technical tasks within SDPs to the required quality standard (Smith 2001;Ryan and O'Connor 2013). This makes it essential that all the members of SDP teams have access to both types of knowledge and have a balance between tacit knowledge, and explicit knowledge (Mtsweni and Mavetera, 2018).…”

Section: Literature Reviewmentioning

confidence: 99%

“…Explicit knowledge is strongly associated with technical tasks because explicit knowledge is technically oriented in nature while tacit knowledge is socially oriented. This indicates that explicit knowledge and tacit knowledge make a different contribution in ensuring socio-technical tasks are performed to the required standard (Mtsweni and Mavetera 2018;Chen et al 2018). Explicit knowledge and tacit knowledge contribute significantly to ensuring that socio-technical tasks are performed to the required standard especially quality standards, which is required for ensuring the success of SDPs.…”

Section: Literature Reviewmentioning

confidence: 99%

“…The limited access to tacit knowledge is more SDP team-oriented challenge in nature whereby SDP teams plays a role in the limitation of sharing of tacit knowledge. These challenges limit SDP teams from accessing sufficient tacit knowledge required for SDP team to perform socio tasks to the required standard which incorporates quality standards (Mtsweni and Mavetera 2018). Therefore, the main objective of this research study was to identify team-oriented barriers to sharing tacit knowledge within SDP teams.…”

Section: Introductionmentioning

confidence: 99%

See 4 more Smart Citations

Team Barriers to Tacit Knowledge Sharing in Software Development Project Teams

Mtsweni

Gorejena

2023

EJKM

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Software Development Projects (SDPs) are being conducted at a rapid rate in response to the Fourth Industrial Revolution (4IR), even though SDPs are associated with very high failure rates. Their failure rate of SDPs has been declared as an International Crisis. SDPs are knowledge intensive in nature, whereby knowledge is essential when performing socio-technical tasks within SDPs. One of the reasons for the failure of SDPs is limited sharing of tacit knowledge within SDP teams. Limited tacit knowledge sharing within SDP teams results in the teams not being in position to perform their socio-technical tasks to the required standards which leads to success of SDPs. The main purpose of this research study was to identify the team-oriented barriers that limit the sharing of tacit knowledge within SDP teams. The researchers conducted a qualitative study and relied on qualitative data to achieve the objectives of the study. The qualitative data were collected through interviews and thematic data analysis was conducted to generate the results. A total of seven team-oriented barriers were identified includes team-culture, team-orientation, team-dispersion, team-cohesion, team-characteristics, trust, and communication. These issues are related to each other and influence one another in a positive way. These barriers stem from the entire SDP team, which is responsible for ensuring the success of SDPs.

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Section: Literature Reviewmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%