Role of Tour Guides in Tourism Promotion and Impact on Destination Image and Tourist Revisit Intention in Egypt: A PLS-SEM Model

Kamel, Noha

doi:10.21608/jaauth.2021.58545.1121

Cited by 5 publications

(5 citation statements)

References 54 publications

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“…, 2020; Wijethilake, 2017). Reportedly, hotels earned revenue of Dh11.3bn ($3.08bn) from Dh8.6bn in the six months recorded a year earlier (Kamel, 2021). This amount is expected to rise by an estimated 5.1% annually during 2017–2027 to AED116.1bn (USD31.6bn) or 5.4% of the country's GDP by 2027.…”

Section: Methodsmentioning

confidence: 99%

“…In practice, the hotel Effect of ITC on OP in UAE industry plays a key role in the UAE's long-term sustainability plans, a role that is likely to continue (Jabeen et al, 2020;Wijethilake, 2017). Reportedly, hotels earned revenue of Dh11.3bn ($3.08bn) from Dh8.6bn in the six months recorded a year earlier (Kamel, 2021). This amount is expected to rise by an estimated 5.1% annually during 2017-2027 to AED116.1bn (USD31.6bn) or 5.4% of the country's GDP by 2027.…”

Section: Sample and Proceduresmentioning

confidence: 99%

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Elucidating the effect of information technology capabilities on organizational performance in UAE: a three-wave moderated-mediation model

AlKatheeri

Jabeen

Mehmood

et al. 2021

IJOEM

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PurposeThis paper aims to investigate information technology capabilities (ITC)’s influence on organizational performance (OP) within the hospitality industry. Specifically, it analyzes the indirect effects of sustainability practices (SP) and service quality (SQ) on the relationship between ITC and OP. The moderating effect of top management support (TMS) is also examined.Design/methodology/approachUsing a three-wave time-lagged design, 507 UAE hotels' managers took part in the study. Hierarchical regression bootstrapping approach was used to examine the hypothesis.FindingsThis study suggests that ITC are positively related to OP. Furthermore, the study found that SP and SQ mediate the ITC-OP relationship. TMS moderates the positive relationship between ITC and OP and also moderates the relationship between SQ and OP. Additionally, TMS moderates the indirect effect of SQ on the association between ITC and OP, such that the mediating effect is stronger when TMS is at a high level.Research limitations/implicationsThe study shall assist the practitioners of the hospitality firms to focus their attention on ITC to improve SQ and hence achieve optimal performance.Originality/valueThe novelty of this research lies in the presentation of an integrated framework based on a resource-based view to solve the contemporary challenges facing hospitality firms operating in emerging markets in integrating ITC and SP for better organizational results.

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Section: Methodsmentioning

confidence: 99%

Section: Sample and Proceduresmentioning

confidence: 99%

Elucidating the effect of information technology capabilities on organizational performance in UAE: a three-wave moderated-mediation model

AlKatheeri

Jabeen

Mehmood

et al. 2021

IJOEM

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“…Destination loyalty is essential in eco-tourism because it affects tourist excitement and time spent, the destination's reputation, the scenery, and the place's climate (Baek et al, 2021;Slathia & Chauhan, 2022). This makes tourists return and encourages them to visit destinations and the areas around them by word of mouth (Ahmed Kamel, 2021). However, getting tourists to return is one of the hardest things to do, especially for shore sea destinations (Wang et al, 2021).…”

Section: Destination Loyaltymentioning

confidence: 99%

Determining the role of eco-tourism service quality, tourist satisfaction, and destination loyalty: A case study of Kuakata beach

Badruddoza Talukder,

Kumar,

Misra

et al. 2024

ASPAL

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The impact of eco-tourism service quality (ETSQ) and destination loyalty on beach tourism, particularly Kuakata Beach in Bangladesh, was examined. The present study builds upon the initial research on ETSQ to assess tourist satisfaction and destination loyalty at Kuakata Beach. Data for the analysis were obtained from 284 tourists who visited Kuakata Beach. The obtained data were processed with the use of SPSS 26 and smartPLS 3. The study demonstrated that ETSQ is significantly linked with tourist satisfaction and destination loyalty. The findings revealed a robust relationship between ETSQ, tourist satisfaction, and commitment to a specific destination. The study has practical implications for eco-tourism promotion by the government, semi-governmental, and non-governmental organizations in Kuakata, other tourist attractions in Bangladesh, and tour operators who could design ETSQ to provide tourist satisfaction tools and recommend tourist destinations.

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“…Hasil penelitian ini selaras dengan hasil penelitian terdahulu bahwa tour guide memliki peran yang penting dalam memastikan kepuasan wisatawan dan image dari tempat wisata (Kamel, 2021). Selain itu, pemandu wisata juga berkontribusi pada peningkatan pemahaman wisatawan (Sandaruwani & Gnanapala, 2016).…”

Section: Respon Wisatawanunclassified

Tour Guide Attitude and Tourist Response in Virtual Tour: Appraisal Analysis

2022

kata

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Regardless of its importance in tourism, the use of appraisal theory in tourism research, particularly in the context of virtual tours, is relatively unexplored. This study aims to analyze the attitude of tour guides when describing tourist attractions and to find out the response of tourists. This research is a qualitative descriptive study. Data collection techniques were carried out by observation, documentation and questionnaires. Based on the appraisal analysis of the tour guides, there are two types of positive attitudes; affect (1%) and appreciation (99%). Tourists’ responses in the form of their satisfaction were measured by questionnaires based on the theory of tourist attraction and consumer satisfaction theory with the Likert model assessment technique. Tourists were given a questionnaire to find out whether they were satisfied with the virtual tour. They responded by strongly agree (28%), agree (49%) and neutral answer (22%). Those who responded disagree were only 1%. The tourist responses indicate that most tourists are satisfied with the virtual tour.

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Role of Tour Guides in Tourism Promotion and Impact on Destination Image and Tourist Revisit Intention in Egypt: A PLS-SEM Model

Cited by 5 publications

References 54 publications

Elucidating the effect of information technology capabilities on organizational performance in UAE: a three-wave moderated-mediation model

Elucidating the effect of information technology capabilities on organizational performance in UAE: a three-wave moderated-mediation model

Determining the role of eco-tourism service quality, tourist satisfaction, and destination loyalty: A case study of Kuakata beach

Tour Guide Attitude and Tourist Response in Virtual Tour: Appraisal Analysis

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