Role overload, knowledge acquisition and job satisfaction: An ambidexterity perspective on boundary-spanning activities of IT employees

Wang, Guofeng; Liu, Xiaojuan; Liu, Yipeng

doi:10.1080/09585192.2018.1494027

Cited by 29 publications

(25 citation statements)

References 61 publications

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“…SMU at work is measured with the instruments from Cao et al (2016), which have been used by Ma et al (2020a) in the field of construction management. The scale for external knowledge acquisition (EKA) is based on the research of Al Shatti et al (2018) and Wang et al (2019). The measurements for internal knowledge acquisition (IKA) are also derived from the research of Al Shatti et al (2018) and Wang et al (2019).…”

Section: Measurement Developmentmentioning

confidence: 99%

“…The scale for external knowledge acquisition (EKA) is based on the research of Al Shatti et al (2018) and Wang et al (2019). The measurements for internal knowledge acquisition (IKA) are also derived from the research of Al Shatti et al (2018) and Wang et al (2019). The two scales are modified to fit the construction industry context as the knowledge acquired by construction managers is mainly related to construction or project.…”

Section: Measurement Developmentmentioning

confidence: 99%

“…awareness of who knows what and whom), which can hardly be acquired from search engines. Although previous research has affirmed the direct effects of knowledge acquisition on employee WP (Jafar et al, 2019;Wang et al, 2019), the emergent state as well as intermediate outcome, which has the potential to link this relationship, received less attention in previous studies. Intermediate outcomes (e.g.…”

Section: Introductionmentioning

confidence: 99%

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Influence of social media use at work on construction managers' work performance: the knowledge seeker's perspective

Jia

Guo

Jiang

et al. 2020

ECAM

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PurposeAlthough social media use at work has made great impact on employee work performance, little is known about the effect of social media use at work on construction employees, especially construction managers. In this way, the purpose of this study aims to investigate the impact of social media use at work on construction managers' work performance based on the enabler-process-intermediate outcome-performance framework.Design/methodology/approachThis study adopts the knowledge seeker's perspective to empirically investigate the mechanism through which social media use at work impacts construction managers' work performance. Questionnaire survey was conducted with 210 construction managers to test the research model proposed in this study. A component-based structural equation modeling technique was employed to analyze the data.FindingsResults show that social media use at work positively influences knowledge acquisition both internally and externally, and knowledge acquisition promotes task self-efficacy and creativity, which in turn improve construction managers' work performance. In addition, the interaction of task self-efficacy and creativity is found to negatively influence work performance.Originality/valueThese findings contribute to a comprehensive understanding about the impact of social media use at work on construction managers' work performance. This research also provides informative insights for practitioners on how to improve work performance.

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Section: Measurement Developmentmentioning

confidence: 99%

Section: Measurement Developmentmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Influence of social media use at work on construction managers' work performance: the knowledge seeker's perspective

Jia

Guo

Jiang

et al. 2020

ECAM

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“…Work overload is measured through 8 indicators developed by Creary & Gordon (2016); Triplett, Mullings, & Scarborough (1996); and Wang, Liu, & Liu (2018). Encompassing quantitative overload is a feeling of too many tasks to be accomplished compared to the available time allocation, and qualitative overload refers to the work that must be completed is too difficult also compared to the skills and abilities possessed.…”

Section: Methodsmentioning

confidence: 99%

Workplace Spirituality and Job Crafting: Efforts to Eliminate the Impact of Work Overload

Anam

Widiastuti

Rofiq

2020

jmer

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Objective: This study discusses the importance of job crafting and workplace spirituality on the impact of role overload, which in turn leads to increase job performance. There is a limited previous research on job crafting and workplace spirituality, especially in the microfinance institutions. Research Design & Methods: Our research seeks to gain further understanding of the overall work overload occurrence, so we choose samples from microfinance institutions that can be expected to show excessive roles because of character of their work that is frequently in high pressure. Data collected from 119 questionnaires were analyzed using PLS-SEM with SMART-PLS software. Findings: The results showed that employees experienced work overload of both quantitative overload (feeling of any more work than the available time allocation) and qualitative overload (sense that the work requires skills, abilities and knowledge beyond the capacity of the individual), yet failed to show the role of workplace spirituality as a moderating variable. Implications & Recommendations: Future research can be carried out at larger institutions or industries and a larger number of samples for the sake of generalization and work overload occurence related to certain industrial situations. Contribution & Value Added: Our main contributions lie on the proposition that job crafting and workplace spirituality play a role in eliminating the impact of work overload. This study reinforces role evidence of job crafting and workplace spirituality on the impact of role overload.

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“…The adoption of the Gender‐Sexuality Alliance title, arguably, extents the membership boundaries by acknowledging specifically the diversity and variations in sexual and gender identities and expressions present within these clubs. As boundary‐spanning tactics can be instrumental as means of attaining protest goals as well as expressive in the sense of providing symbolic displays of group solidarity and collective identity (Wang, Liu, & Liu, ), it is postulated that the move to adopt a more inclusive and representative title may lead to an increase in transgender involvement within these clubs as inclusive GSA climates have been shown to enhance transgender membership and activism (Day et al, ; Greytak et al, ; Poteat, Calzo, & Yoshikawa, ).…”

Section: Gsa and Mobilizationmentioning

confidence: 99%

The push for transgender inclusion: Exploring boundary spanning in the gay–straight alliance

Sutherland

2019

Sociology Compass

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Gay–straight alliance (or gender‐sexuality alliance; GSA) is a high‐school based club aimed at providing a safer environment for sexual and gender minority youth as well as their straight allies. Yet, as a club historically rooted in addressing sexual orientation‐related concerns, less attention has been given to understanding the changing relational dynamics of internal GSA activities aimed at expanding membership boundaries through the promotion of transgender inclusivity. I address this by bridging existing scholarship on GSAs, social movements, and the sociology of culture to showcase the impact boundary‐spanning strategies are having on GSA mobilization, in‐group solidarity, and external political and social activism. My findings reveal that membership boundary negotiations around gender diversity issues are shifting the social landscape of these clubs. Emerging barriers that impede boundary‐spanning efforts are also highlighted and discussed. More broadly, I generate new theoretical insights into how boundary spanning can shape political and social activism as well as offer promising future research directions in this area.

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Role overload, knowledge acquisition and job satisfaction: An ambidexterity perspective on boundary-spanning activities of IT employees

Cited by 29 publications

References 61 publications

Influence of social media use at work on construction managers' work performance: the knowledge seeker's perspective

Influence of social media use at work on construction managers' work performance: the knowledge seeker's perspective

Workplace Spirituality and Job Crafting: Efforts to Eliminate the Impact of Work Overload

The push for transgender inclusion: Exploring boundary spanning in the gay–straight alliance

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