“…Dozier's findings were criticized for trivialising the role of the technician by failing to take into account the role-making process (Culbertson, 1991), including factors such as differences in male and female practitioners (Creedon, 1991), and how practitioners perform managerial activities (Moss, Warnaby, & Newman, 2000). The two-role typology has been further critiqued for not being mutually exclusive (Grunig, Toth, & Hon, 2001) and creating a false dichotomy (Creedon, 1991).…”