“…The assumptions underlying the collection of these data were that the techniques utilized by teachers who were most liked would be those that meet Vol.10 No.2 students' needs and that this criterion is as significant for defining 'appropriate' teacher behaviour as is direct influence on cognitive gains. The findings of the investigation are reported more fully in Lovegrove, 1983a and1983b. Briefly, it was possible to identify a number of classroom management factors which students perceive as critical in ensuring that their preferences are met in the area of 'discipline' orientated interaction. The first of these is teacher calmness.…”