Root cause analysis in quality problem solving of research information systems: a case study

Ershadi, Mohammad Javad; Aiasi, Roozbeh; Kazemi, Shirin

doi:10.1504/ijpqm.2018.091797

Cited by 13 publications

(4 citation statements)

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“…In the context of business transactions, predictions generated via the ANN method are more dependable and precise (Xu & Zhang, 2023). Implementing AI techniques in the financial industry can enhance the precision with which customers' loan and advance applications are assessed (Meet et al, 2022;Ershadi et al, 2018). In addition, we must select the subsequent actions, fill in the voids in our knowledge, and draw lessons from our past endeavors.…”

Section: Machine Learning Predictionmentioning

confidence: 99%

“…The establishment of human-robot interaction models (HRI) represents a substantial challenge within the domain of artificial intelligence (Ershadi et al, 2018;Ahmad et al, 2021). The integration of human and human cognition is a prerequisite for human-robot interaction (HRI), which Ai emulates due to its evident proficiency in every domain.…”

Section: Introductionmentioning

confidence: 99%

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Designing information systems for business administration through human and computer interaction

Prakash,

Kunal

2024

The Scientific Temper

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AI is increasingly incorporated into business operations; it appears in every aspect of life. However, a strategy that can integrate human and machine interaction is required for long-term implementation. To identify characteristics that can enhance domain operations and interpersonal interactions. To elucidate these obstacles and underscore specific pivotal decisional considerations that necessitate resolution before the effective collaboration of cognitive machines and humans in delivering authentic financial services. This article utilizes the published framework to analyze a case study in retail banking to identify the necessary cognitive abilities, individually and collectively. Each of these capabilities provides usage examples and demonstrates how they comprise a unified deliberative architecture for human-robot interaction. Customer service is an area where this design could be advantageous. Experimental evidence indicates that explicit knowledge management at the geometric and symbolic levels facilitates the incorporation of human-level semantics into the deliberative system of the robot, thereby enhancing the quality and authenticity of human-robot interactions.

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Section: Machine Learning Predictionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Designing information systems for business administration through human and computer interaction

Prakash,

Kunal

2024

The Scientific Temper

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“…Root Cause Analysis digunakan agar faktor penyebab dari suatu masalah dapat teridentifikasi sehingga kedepannya permasalahan tersebut tidak akan berulang (Wibowo et al, 2018). Teknik Root Cause Analysis banyak digunakan oleh organisasi sebagai mitigasi permasalahan yang berkaitan dengan kualitas sehingga dapat terjadi peningkatan kedepannya (Ershadi et al, 2018). Salah satu teknik yang digunakan untuk melakukan Root Cause Analysis adalah diagram Fishbone.…”

Section: Metodeunclassified

Community-based tourism issues in Pujon Kidul Tourism Village, Pujon Sub-district, Malang Regency

Prasetyanto,

Trimo,

Setiawan

2023

J. Pariwisata Pesona.

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Tourism sector nowadays is one of sector that contributed to Indonesian economy. One of effort to ensure that people can get economic benefit from tourism sector are development of tourism villages. Tourism village can be defined as forms of accommodation, attractions and supporting facilities that are integrated with the life, traditions and local wisdom of rural communities. The development of rural tourism is a form of community-based tourism. Community-based tourism is a platform for local communities to gain economic benefits by offering tourism products that include local people's lives, culture and natural resources. One of village that success on managed their tourism sector is Pujon Kidul Tourism Village that located in Pujon District, Malang Regency, East Java Province. But nowadays, Pujon Kidul Tourism Village threatened decline of competitiveness caused by decline of tourist visits and lack quality of human resources. This research aim to identify problems in the development of community-based tourism in the Pujon Kidul Tourism Village along with their root causes by using fishbone analysis and Miles Huberman interactive model. The results of the research show that the main problem of tourism development in Pujon Kidul Village is the decline in competitiveness. The decline in competitiveness is caused by the post-pandemic of COVID-19 visit rate not yet recovering and the low quality of human resources.

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“…This study also demonstrates how an integrated STEM and TRIZ paradigm improves students' learning attitudes and levels of interest. The chosen TRIZ element is a suitable strategy for finding the problem's fundamental cause using a more organised and easy-to-understand functional analysis (Ershadi et al, 2018). The analysis function is defined as a methodical and simple approach of determining the root cause of an issue.…”

Section: Elements Suggested Of Identifying the Ipss In The Course Of ...mentioning

confidence: 99%

Issues and solutions on inventive problems-solving skills (IPSS) in invention course

Kiong

Nasir²,

Azid³

et al. 2022

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Problem solving skills are the ability to solve problems in an effective way without any impediments. The purpose of this study is to identify the importance and issues on root cause identification for the problem among students and teachers of Invention’s course. This research applied mixed-method comprising quantitative and qualitative approaches. A total of 133 students and 30 teachers of Invention were involved in the survey at the secondary school in Johor. A survey questionnaire and semi-structured interviews were applied in this research. The results of t-test revealed that there was no significant difference on the importance [t (133) = -2.915; p = .194, (p .05)] and issues [t (133) = .142; p = .09, (p .05)] for gender. Next, two-way ANOVA test showed that the level of importance (F (30) = 2.874, p = .061) and issues (F (30) = 6.846, p = .112) of the skills did not depends on the gender of the teacher and teaching experiences. Majority teachers support the application of the Theory of Inventive Problem-Solving Skills using Function Analysis for root cause identification (TRIZ). Thus, the development of self-learning module is proposed as teaching material to facilitate the application of the skills for the Invention course.

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Root cause analysis in quality problem solving of research information systems: a case study

Cited by 13 publications

References 0 publications

Designing information systems for business administration through human and computer interaction

Designing information systems for business administration through human and computer interaction

Community-based tourism issues in Pujon Kidul Tourism Village, Pujon Sub-district, Malang Regency

Issues and solutions on inventive problems-solving skills (IPSS) in invention course

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