In order to identify the origin of possible errors in the mixed quantum/classical approach to inelastic scattering [A. Semenov and D. Babikov, J. Chem. Phys. 140, 044306 (2014) and A. Semenov, M.-L. Dubernet, and D. Babikov, J. Chem. Phys. 141, 114304 (2014)], a simplified model is considered that consists of one intermolecular degree of freedom and two intramolecular states, coupled by a simple potential. For this system, analytic derivations are carried out to determine (i) the exact quantum mechanical solution of the inelastic scattering problem, (ii) a simplified version of it with all oscillatory terms neglected, and (iii) the Ehrenfest solution in which the translational motion is described by the mean-field trajectory while the internal molecular motion is treated by the time-dependent Schrodinger equation. It is shown that the appropriate choice of velocity for the mean-field trajectory permits to enforce microscopic reversibility and gives results in excellent agreement with full-quantum results. The average velocity method of Billing is rigorously derived as a limiting case (of this more general approach), when reversibility is enforced locally, at the initial moment of time only. It is demonstrated that errors of state-to-state transition probabilities in the Ehrenfest approach occur at lower values of total energy E if the magnitudes of excitation energy ΔE, potential energy difference between the two states ΔV, and coupling of two states V are large. Possible ways of applying this concept to rotational transitions in real molecules are explored, using examples from CO + CO inelastic scattering.