Many wetland plants rely on insects for pollination. However, studies examining pollinator communities in wetlands remain limited. Some studies conducted in large wetlands (> 10 ha) have suggested that wetland-dependent flies, which spend their larval stage in aquatic and semi-aquatic habitats, dominate as pollinators. However, smaller wetlands surrounded by secondary forests are more prevalent in Japan, in which pollinators from the surrounding environment might be important. Additionally, information regarding floral traits that attract specific pollinator groups in wetland communities is scarce. Therefore, this study aimed to understand the characteristics of insect pollinators in a small natural wetland (2.5 ha) in Japan. We examined the major pollinator groups visiting 34 plant species and explored the relationship between the flower visitation frequency of each pollinator group and floral traits. Overall, flies were the most dominant pollinators (42%), followed by bees and wasps (33%). Cluster analysis indicated that fly-dominated plants were the most abundant among 14 of the 34 target plant species. However, 85% of the hoverflies, the most abundant flies, and 82% of the bees were non-wetland-dependent species, suggesting that these terrestrial species likely originated from the surrounding environment. Therefore, pollinators from the surrounding environment would be important in small natural wetlands. Flies tend to visit open and white/yellow flowers, whereas bees tended to visit tube-shaped flowers, as in forest and grassland ecosystems. The dominance of flies in small wetlands would be due to the dominance of flowers preferred by flies (e.g., yellow/white flowers) rather than because of their larval habitats.