Safer at work: development and evaluation of an aggression and violence minimization program

Grenyer, Brin F. S.; Ilkiw-Lavalle, Olga; Biro, Philip; Middleby-Clements, Jane; Comninos, Andreas; Coleman, Mark

doi:10.1111/j.1440-1614.2004.01465.x

Cited by 15 publications

(10 citation statements)

References 21 publications

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“…However, according to Burns and Grove (1987) the response rate to mailed questionnaires is usually 25-30%, so the rate in this case is slightly better than is usually expected (Chapman et al, 2009). The findings of this study resonate strongly with those reported in other studies, suggesting that the consequences of WPV can be expected to be similar in other healthcare settings (Grenyer et al, 2004). These findings have implications for organizations, government and society at large.…”

Section: Discussionsupporting

confidence: 82%

“…The literature shows that, similar to the participants in this study, nurses in many contexts and countries consider that being a recipient of WPV is inherent in the job and accepted as part of the nature of nursing (Grenyer et al, 2004). For example, 77% of the Minnesota nurses in Nachreiner et al's (2007) study expected assault as a consequence of their job.…”

Section: Consequences For Nursesmentioning

confidence: 83%

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Consequences of workplace violence directed at nurses

et al. 2008

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The consequences of workplace violence (WPV) are far-reaching, and impact on the nurse, the perpetrator and the organization. However, the authors were unable to identify any research in the literature on nurses' perceptions of the consequences of WPV in non-teaching hospital settings. This study therefore aimed to examine nurses' perspectives of the consequences of WPV, to identify ways to reduce the impact of these incidents. A descriptive, exploratory approach was adopted to collect qualitative survey and interview data from nurses working in several areas of one West Australian non-teaching hospital in 2006.Three themes emerged from the data: nurse, perpetrator and organizational consequences.The sub-themes included nurses accepting that WPV is part of their job; physical and emotional effects; not feeling competent; avoiding patients; organizational costs of WPV; adverse effects of restraint; and disruption to patient care. Participants experienced several negative consequences as a result of WPV. Recommendations for improving the safety of hospitals for staff and patients are made in light of the findings.

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Section: Discussionsupporting

confidence: 82%

Section: Consequences For Nursesmentioning

confidence: 83%

Consequences of workplace violence directed at nurses

et al. 2008

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“…[1][2][3][4][5] There are a variety of contributing factors to workplace violence including patient/relative-related causes, organizational factors, healthcare staff issues, and societal facof violence ranging from verbal abuse to major assault. In addition, numerous studies report that nursing students, younger nurses, and less experienced and less educated nursing staff are more vulnerable to patient aggression.…”

Section: Introductionmentioning

confidence: 99%

Nursing students' experiences of violence: A Questionnaire Survey

Keser¹,

Bilgin²,

Tülek³

et al. 2014

Psi Hem Derg

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“…In addition, pressure caused by this unpredictability and by facing patients' violence contributes to increased workers' stress [12]. Patients' violence towards healthcare providers results from different factors, including severity of the disease, overcrowded wards and excessive waiting time [15,16,17,12]. Furthermore, the sequence of care in this type of ward is confusing for outpatients, who arrive in pain (medically justified or not), with an egocentric point of view, which cannot allow them to put their disease into perspective and compare their situation with that of the other patients [18], which is the task of the healthcare providers who receive them.…”

Section: Workloadmentioning

confidence: 99%