Sales of Consumer Chemicals in Zero-packaging Stores - a Challenge for Small and Medium-sized Chemical Companies

Abstract

One of the innovations in the area of increasing the sustainability of packaging may be the introduction of zero-packaging sales. The paper deals with the advantages and disadvantages of zero-packaging sales, in relation to consumer chemicals. It presents the results of primary quantitative research carried out with 100 final consumers through electronic surveys using a structured questionnaire. Content analysis and multiple response analysis were used to identify the most significant advantages and disadvantages of purchasing consumer chemicals in zero-packaging stores. The biggest advantages are the reduction of waste from packaging materials, being able to buy the exact quantity required, and environmental protection. The biggest disadvantages include the insufficient expansion of the stores, the necessity to carry their own containers and the higher price of products sold.The advantage of "selling quality products" and the disadvantages of "uncertainty in terms of composition and quality" and "hard-to-observe hygiene requirements" are perceived differently depending on whether or not customers actually buy consumer chemicals in zeropackaging stores. The conclusions are important in terms of the possibility of creating a competitive advantage of small and medium-sized companies.

Life Cycle Assessment of a Plant-Based, Regionally Marketed Shampoo and Analysis of Refill Options

“…Bulk dispensers are normally avoided by big retailers, as they require a change in logistics as well as a substantial behavioral change from consumers [12,13]. Nonetheless, the number of small eco-oriented zerowaste stores addressing environmentally conscious costumers surged in the last decade in Europe [14]. A survey by Branska et al [14] showed that frequent costumers of zero-waste stores do not primarily expect lower prices, but rather appreciate the opportunity to buy high quality products and to support local producers.…”

“…Nonetheless, the number of small eco-oriented zerowaste stores addressing environmentally conscious costumers surged in the last decade in Europe [14]. A survey by Branska et al [14] showed that frequent costumers of zero-waste stores do not primarily expect lower prices, but rather appreciate the opportunity to buy high quality products and to support local producers. In this context, zero-waste stores represent a market opportunity for regional producers.…”