Satisfaction of inpatients with health care facilities and medical services in Slovak Republic

Gavurová, Beata; Kubák, Matúš

doi:10.1080/1331677x.2022.2059691

Cited by 2 publications

(1 citation statement)

References 36 publications

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“…With a growing interest in quality assurance and comparisons at the global level, assessing healthcare satisfaction has begun to make its way into many transitional cultures, as well as in countries that are commonly referred to as “third world”, “developing”, or “emerging economies”. Many criteria that are typically reported by patients were regularly measured to determine patient satisfaction, and the results were then examined by researchers to implement new programs and policies that hoped to increase patient satisfaction and lead to improved outcomes ( 11 , 12 ). These factors include the services offered at the hospital settings, services extended by health care professionals including nurses, pharmacist, and medical doctors, in addition to the infrastructure and general appearance of the hospital ( 13 , 14 ).…”

Section: Introductionmentioning

confidence: 99%

Satisfaction of psychologically impaired patients with health-care services: A Saudi Arabian perspective

Alhomrani

Alsanie²,

Abdulaziz³

et al. 2022

Front. Public Health

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Psychological problems affect a sizable portion of the population, and they require special care. In the current study, we aimed to assess patient satisfaction with the healthcare system at one of the multispecialty hospitals in Riyadh, Saudi Arabia, as well as to identify potential factors that can have an impact on patient satisfaction. A validated pre-tested questionnaire including features to evaluate general hospital services (HS-6 items), nursing services (NS-3 items), pharmacy services (PS-7 items), and a standard patient satisfaction questionnaire (PSQ-18 item) was administered to patients who had been receiving therapy for their psychological disease for the past 3 months. Using binary and multiple regression analysis, the strengths of the associations between sociodemographic factors and patient satisfaction measures were evaluated. The results were expressed as adjusted odds ratios (AOR), which were deemed significant when the P value was < 0.05. Sixty-six percent of the 258 study participants were men, and sixty percent of them were between the ages of 18 and 35 years. The bulk of survey respondents (74%) were employed, married, and well–educated. Our research revealed that those who were employed (AOR, HS-2.5; NS-2.65, PS-2.32), have a higher education (AOR, HS-2.23, NS-2.63, PS-2.82), male gender (AOR, HS-1.12, NS-1.08, PS-1.86) and between the ages of 18 and 35 years (AOR, HS-1.48, NS-1.53, PS-1.67) were more likely to be satisfied with general hospital, nursing, and pharmacy services. Further, those who were married had 1.43 and 1.21 times more chance of satisfaction with the pharmacy and nursing services, respectively, compared to singles. Additionally, those with employment had odds of being satisfied that were 2.4 times higher, highly educated individuals had odds that were 2.1 times higher, participants between the ages of 18 and 35 had odds that were 1.51 times higher, and men had odds that were 1.41 times higher on the patient satisfaction questionnaire scale (PSQ-18). Overall, the study participants' satisfaction with general hospital, nursing, and pharmacy services was 70, 76.3, and 83.3%, respectively, compared to only 61.2% on the PSQ-18. Participants in the survey awarded the hospital amenities, pharmacy services, and nursing care high ratings. The medical care, however, fell short of expectations. The study's findings suggest that action needs to be taken to enhance healthcare system services, particularly in the psychological departments of the medical organization.

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Section: Introductionmentioning

confidence: 99%

Satisfaction of psychologically impaired patients with health-care services: A Saudi Arabian perspective

Alhomrani

Alsanie²,

Abdulaziz³

et al. 2022

Front. Public Health

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Need for High-Tech Medical Devices in Value-Based Health Care

Antipova¹

2022

Advances in Digital Science - ADS 2022

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Modern medical entities need high-tech medical devices for telemedicine, nuclear medicine, etc. To provide this equipment to medical entities, it is necessary to determine the adequacy of the medical devices already available in the hospitals and the need for financial support for the purchase of more modern and efficient medical devices. At the same time, it is necessary to take into account that health care entities must provide medical services in accordance with the standards of economy and efficiency in the use of budgetary funds without fraud, abuse, non-purpose use, etc. In doing so, they are expected to achieve improvements in the performance of all services provided. The concept of value-based health care facilities to demonstrate improvement in the quality of services provided under strict quality management controls. At times, management of medical equipment does not match its remarkable potential due to a lack of qualified personnel for use and application due to inadequate information, inadequate incentives, and organizational fragmentation between management personnel and practitioners. This chapter applies the basic approach with principles of determining the sufficiency and need for high-tech medical devices based on value, i.e. integrated data on price and performance; alignment of financial incentives; and organizational capability to evaluate alternatives to the medical devices.

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Satisfaction of inpatients with health care facilities and medical services in Slovak Republic

Cited by 2 publications

References 36 publications

Satisfaction of psychologically impaired patients with health-care services: A Saudi Arabian perspective

Satisfaction of psychologically impaired patients with health-care services: A Saudi Arabian perspective

Need for High-Tech Medical Devices in Value-Based Health Care

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