2014
DOI: 10.1080/10548408.2014.890158
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Satisfaction of Tourists with Public Transport: An Empirical Investigation in Dubai

Abstract: Availability and suitability of public transport enhances the perceived attractiveness o f a destination for tourists. Since few studies have investigated how public transport influenced the tourist experience, this study developed and empirically examined a parsimonious conceptual model of satisfac tion for tourists using public transport services, with quality and value postulated to influence value, which in turn influenced satisfaction. Using data collected from a judgmental sample o f 169 tourists using t… Show more

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Cited by 23 publications
(11 citation statements)
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“…ey found the expertise was occupying an essential role that affected cultural WHSs' efficiency. Guccio et al [54] analyzed the influence of government policy on heritage protection [55] that incorporated public spending, tax expenditures, and regulation from an empirical perspective. A variety of factors that influence the protection activities of Sicily's WHSs from 1993 to 2005 were analyzed by using one-stage DEA method.…”
Section: Sustainable Development and Performance Analysismentioning
confidence: 99%
See 1 more Smart Citation
“…ey found the expertise was occupying an essential role that affected cultural WHSs' efficiency. Guccio et al [54] analyzed the influence of government policy on heritage protection [55] that incorporated public spending, tax expenditures, and regulation from an empirical perspective. A variety of factors that influence the protection activities of Sicily's WHSs from 1993 to 2005 were analyzed by using one-stage DEA method.…”
Section: Sustainable Development and Performance Analysismentioning
confidence: 99%
“…Cellini and Torrisi [52]; Zhang et al [2]; and Ribaudo and Figini [53] Carry-over (output) GAE Governments' assessment of environment (index) Cui et al [54]; [54] and Le [42]; Parahoo et al [55]; and Su et al [22] Output TPE Tourists' perception of the environment (index) Yaniv et al [37] and Bui and Le [41] Economic process Input EI Governments' expense on infrastructure (million USD)…”
Section: Tourist Attraction Rating Categories and Sustainable Develop...mentioning
confidence: 99%
“…UGI, cool and permeable pavements are not effective in very hot climates, where passive countermeasure versus UHI should be adopted to improve the life of citizens. An example are the air-conditioned bus stops constructed by the Roads and Transport Authority (RTA) in 15 districts across the Emirate of Dubai [42]. In Dehli, people may wait the bus staying in a fresh environment: Fresh air chambers have been installed to improve the service life of bus users and pedestrians [43].…”
Section: Temperaturementioning
confidence: 99%
“…This has led to a change in the purpose of travelling for many people, who now have multiple reasons to travel, from visiting tourist destinations including museums and heritage sites to experiencing and embracing local culture. Among the various factors that influence tourist satisfaction, these shifts highlight the importance of the physical environment of the destination, as well as the attractiveness of the destination itself, the costs incurred in travelling, and the climate (Liu 2015;Wang and Hsu 2010;Parahoo et al 2014;Agyeiwaah et al 2019). Notable factors that attract tourists to world major cities include the unique architecture, historic sites and buildings, parks, shopping districts, and cultural impressions combined in streets and buildings.…”
Section: Introductionmentioning
confidence: 99%