Many of humanity's most pressing and challenging problemssuch as environmental degradation, physical and economic security, and public healthare inherently complex (involve many different interacting components) as well as widely impactful (effect many diverse stakeholders). Solving such problems requires crowd-scale deliberation in order to cover all the types of disciplinary expertise needed, as well as to take into account the many impacts the decision will have. Current approaches to group decision-making, however, fail at scale, producing outcomes that are needlessly suboptimal for all the parties involved. This chapter will investigate why group decision-making fails in this way,