“…Additionally, on average, participating chaplains felt their role was neither clear nor unclear to them during the pandemic. Qualitative findings reflected diverging themes in chaplains' experiences such as being seen as unimportant, optional, and being professionally isolated, compared to those who were viewed as essential, well-integrated, and valued in their healthcare institutions' COVID-19 response (Desjardins et al, 2021;Jones et al, 2020;Tan et al, 2021). However, further attention is needed to unpack the complex and interconnected factors that may have underlain and precipitated the state of chaplaincy during COVID-19, such as the roles of hospital administration, chaplain leaders, chaplain practitioners, interprofessional teams, and the larger healthcare delivery systems.…”