Scenario-based design and evaluation for capability

Urwin, Esmond Neil; Venters, Colin C.; Russell, Duncan; Liu, Lu; Luo, Zongyang; Webster, David E.; Henshaw, Michael; Xu, Jie

doi:10.1109/sysose.2010.5544073

Cited by 9 publications

(2 citation statements)

References 10 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…groups. Detailed elaboration of the personas provided the basis for the development of the scenarios visualizing the incorporation of new systems [76,77]. To develop the personas on an empirical basis, we followed Adlin and Pruitt's five-step procedure [78].…”

Section: Development Of Personas and Their Current Working Situationmentioning

confidence: 99%

Scenario-based solutions for implementing an internet of things system at the organizational level in small- and medium-sized enterprises

Hartwein

Rimbeck

Reil

et al. 2022

WOR

View full text Add to dashboard Cite

BACKGROUND: Despite the great potential that technical solutions, based on the Internet of Things (IoT), offer for companies, especially small and medium-sized enterprises (SMEs), companies are hesitant to implement such solutions. Reasons for this lie in the resulting far-reaching change, which particularly affects working activities and communication between employees and IoT objects in their environment. OBJECTIVE: Our objective is to investigate (1) how the implementation of an IoT solution, consisting of multiple objects, might be integrated into daily working activities; (2) what reactions might occur at the individual level; and (3) what structural conditions should be established at the organizational level. METHODS: We applied a scenario-based design. Specifically, we conducted interviews to develop personas and scenarios describing human–machine interactions during implementation of the IoT solution in an initial phase. RESULTS: Regarding changing work activities, we identified three structural conditions that facilitate the implementation of IoT in SMEs: (1) the development of a support unit that bundles communication and training activities as well as internal and external knowledge; (2) the planning of an appropriate testing and adoption phase that enables participation and feedback; and (3) the creation of an incentive structure that includes social reward, empowerment, and recognition. CONCLUSION: IoT gives employees enhanced access to resources, information, and feedback, supporting an efficient way of working. To successfully implement IoT solutions, companies, especially SMEs, must actively address organizational change and empower their employees to manage technological innovations at an early stage.

show abstract

Section: Development Of Personas and Their Current Working Situationmentioning

confidence: 99%

Scenario-based solutions for implementing an internet of things system at the organizational level in small- and medium-sized enterprises

Hartwein

Rimbeck

Reil

et al. 2022

WOR

View full text Add to dashboard Cite

show abstract

“…The reliability of the communication among constituent systems is an important factor to the success of SoS (Urwin et al, 2010). According to Stratton et al (2009b), it is APPENDIX B.…”

Section: B43 Evaluation Challengesmentioning

confidence: 99%

Quality Evaluation Model for Crisis and Emergency Management Systems-of-Systems

Santos¹

View full text Add to dashboard Cite

Systems-of-Systems (SoS) have performed an important and even essential role to the whole society and refer to complex softwareintensive systems, resulted from interoperability of independent constituent systems that work together to achieve more complex missions. SoS have emerged specially in critical application domains and, therefore, high level of quality must be assured during their development and evolution. However, dealing with quality of SoS still presents great challenges, as SoS present a set of unique characteristics that can directly affect the quality of such systems. Moreover, there are not comprehensive models that can support the quality evaluation of SoS. Motivated by this scenario, the main contribution of this Master's project is to present a SoS Evaluation Model, more specifically, addressing the crisis/emergency management domain, built in the context of a large international research project. The proposed model covers important evaluation activities and considers all SoS characteristics and challenges not usually addressed by other models. This model was applied to evaluate a crisis/emergency management SoS and our results have shown it viability to the effective management of the SoS quality.

show abstract