Scenarios of using web services in M-commerce

Pilioura, Thomi; Tsalgatidou, Aphrodite; Hadjiefthymiades, Stathes

doi:10.1145/844351.844356

Cited by 46 publications

(17 citation statements)

References 5 publications

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“…The convenience of using a portal cannot be achieved without accessibility; accessibility includes the availability of web-based services all the time (7x12) with the capabilities of speedy log-on, access, search and web downloads . Pilioura et al (2003) infer that anytime access to data or service can be possible by having the communication capability of using web services. Therefore online communication channels such as chat rooms and bulletin boards facilitate sharing of knowledge and experience (Yang & Jun, 2002).…”

Section: A Accessibilitymentioning

confidence: 99%

The Effects of Self-Service Web Portals on Online Banking Service Quality: A Theoretical Model

Al-Sudairi¹

2013

IJBM

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Advances in the capabilities of information technologies and the desire for accelerated business innovations are motivating services firms, such as banks, to reengineer their existing business processes and activities and develop newer business models. The implementation of self-service through a web-based portal is one of the significant business models being implemented by banks. These portals are expected to facilitate improvements in the quality of customer services. Yet, there is a need to develop research models to examine how and why these portals could enhance customer perceptions of quality and satisfaction. This paper draws upon theories and ideas from information systems and services marketing literatures to develop a rich model and proposition linking the features of web portals and customer satisfaction with banking services. These propositions could form the basis for future empirical research and have significant managerial implications.

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Section: A Accessibilitymentioning

confidence: 99%

The Effects of Self-Service Web Portals on Online Banking Service Quality: A Theoretical Model

Al-Sudairi¹

2013

IJBM

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“…In this hypothetical transaction, if a user can get the restaurant location, book a table and make payment then the transaction will be considered as successful even if she does not get the directions to the restaurant. Thus the component service transactions cst 1 , cst 2 , cst 3 are considered as vital while cst 4 is nonvital as it does not result in the failure (abortion) of CA T even if it's not successfully completed. Further, we assume a flat structure of CA T ; meaning that it can be composed of single level cst i .…”

Section: Context-aware Transactionsmentioning

confidence: 99%

“…For instance, Google Mobile provides users with access to a variety of services from their mobile phones, ranging from simple web page's browsing through to products' prices to driving directions. The service-oriented computing and web services technologies further facilitate the provision and consumption of mobile services [1] -i.e., find, select and develop (or compose) new services from existing ones in order to: provide enhanced functionalities, enable universal accessibility, and reduce operational and development costs through service re-use [18]. In the following discussion we use the term mobile or Mservices (as in [3,4]) to refer to web services in the mobile environment.…”

Section: Introductionmentioning

confidence: 99%

A new model for context-aware transactions in mobile services

Younas

Mostéfaoui

2011

Pers Ubiquit Comput

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With the ubiquity of handheld devices (such as smart phones and PDAs) and the availability of a wide range of mobile services (such as mobile banking, road traffic updates, and weather forecast) people can nowadays access information and conduct online transactions virtually anywhere and anytime. In such flexible, dynamic but less reliable environment, transaction management technology is believed to provide service reliability and data consistency. Indeed, in mobile and ubiquitous environments where devices as well as services can, seamlessly join and leave the ubiquitous network, transaction management can be very helpful during the recovery of services from failure. Current transaction models and commit protocols do not take into account context information. However, in mobile environments it is imperative to consider context information in the commit of a transaction -i.e., a transaction can be successfully completed if it meets the required context. In this paper we propose a new model for context-aware transactions and their performance management in mobile environments. Unlike conventional transactions, context-aware transactions adapt to the required context. By context we mean the service context as well as the user's context that includes user's needs and preferences. This paper designs and develops the proposed transaction model and evaluates its performance in terms of time and message complexities as well as transaction's throughput.

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“…The possible scenarios of using Web services in mobile phones are [17]: (i) mobile device acting as WS requestor, (ii) mobile device acting as WS provider and (iii) a mixed combination of the previous approaches. The approach proposed in this paper is related to the first scenario.…”

Section: Scenarios Of Using Web Services In Mobile Phonesmentioning

confidence: 99%

“…For example, we could consider a mobile user entering an airport and obtaining access to services such as flight information, special offers and promotions in the duty free shops, etc. The proxy interacts via WSaware protocols with the service broker and the service provider and returns the results to the mobile device using WS-agnostic protocols such as WAP/WML, iMode/cHTML over a wireless network [17]. The proxy may also perform various tasks such as conversion and content adaptation in order to adjust the WS result to different terminal and network environments.…”

Section: Ws-agnostic Mobile Devicementioning

confidence: 99%

Mobile and Dynamic Web Services

Sánchez-Nielsen

Martin-Ruiz

Rodriguez-Pedrianes

2007

Emerging Web Services Technology

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Abstract. Making mobile phones capable of consuming Web services over wireless networks is a challenging task because of the different issues to be addressed and the limited resources of mobile devices. In this paper, we focus on the issue of how to perform dynamic discovery and invocation of Web services from mobile phones when a J2ME wireless middleware is used. In order to solve the limitations of the middleware platform when mobile phones act as Web services requestor we propose a Web service based dynamic proxy between service providers and mobile consumers. With this approach, we provide the following features to mobile devices: (1) support of dynamic binding, (2) support of UDDI specification, (3) support of SOAP messages with encoded representation and (4) handling of complex data types. The paper includes the description of the dynamic proxy, implementation and experimental results with the performance of the approach proposed.

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Scenarios of using web services in M-commerce

Cited by 46 publications

References 5 publications

The Effects of Self-Service Web Portals on Online Banking Service Quality: A Theoretical Model

The Effects of Self-Service Web Portals on Online Banking Service Quality: A Theoretical Model

A new model for context-aware transactions in mobile services

Mobile and Dynamic Web Services

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