2004
DOI: 10.1214/105051604000000233
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Scheduling a multi class queue with many exponential servers: asymptotic optimality in heavy traffic

Abstract: We consider the problem of scheduling a queueing system in which many statistically identical servers cater to several classes of impatient customers. Service times and impatience clocks are exponential while arrival processes are renewal. Our cost is an expected cumulative discounted function, linear or nonlinear, of appropriately normalized performance measures. As a special case, the cost per unit time can be a function of the number of customers waiting to be served in each class, the number actually being… Show more

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Cited by 120 publications
(166 citation statements)
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“…Note that (4.5) corresponds to the claim (49) in [7]. Then, we follow the method in [7,Theorem 4 (ii)] and obtain that lim…”
Section: Letmentioning
confidence: 99%
See 3 more Smart Citations
“…Note that (4.5) corresponds to the claim (49) in [7]. Then, we follow the method in [7,Theorem 4 (ii)] and obtain that lim…”
Section: Letmentioning
confidence: 99%
“…In this subsection, we first establish an estimate forX n by using an auxiliary process. Then, following a similar approach as in [7], we prove asymptotic optimality for the discounted problem. Given the admissible scheduling policyÛ n , letX n be a d-dimensional process defined by for i ∈ I. Lemma 4.1.…”
Section: 2mentioning
confidence: 99%
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“…Heavy traffic analysis can be used to deal with a class of important problems of controlled queues and networks by means of fluid and diffusion approximation. Readers may refer to, for example, Kushner [203], Kushner and Ramachandran [205], Kushner and Martins [204]; Harrison [152], Plambeck et al [257]; Chen and Yao [76], Atar et al [26].…”
Section: (9) Heavy Traffic Analysis For Controlled Queues and Networkmentioning
confidence: 99%