“…Other scholars have compared cataphatic listening to colonial domination, as power relations remain static during the appearance of listening (Garrison, 2010). Finding better ways to listen becomes imperative, then, for democratic entities to be considered legitimate (Dobson, 2014;Dowling & Pfeffer, 1975;Fidan & Balci, 2018;Forrester, 1989;Garriga & Mele, 2004;Massey, 2001;Sung & Kim, 2018). To counter the problems of cataphatic or "stonewall" listening, public-sector listeners should embrace apophatic listening (Dobson, 2014;Waks, 2007) or an inclusive kind of listening.…”