The aim of the study was to examine how school counsellors cope with suicide attempts among students in their schools. A qualitative phenomenological methodology was used. Participants included 24 Israeli high school counsellors aged 32–62. All interviews were recorded, transcribed, and analysed thematically. The findings indicate that counsellors find students’ suicide attempts difficult, disconcerting, painful and confusing to manage, and note the complex nature of their dealings with the adolescents, their families and the school administrators. Despite feeling insecure about their ability to provide help, the counsellors felt they were at the forefront of the treatment effort in the school environment. To cope with the responsibility and challenges, the counsellors relied mainly on informal sources of support. Implications for practice are discussed.