<scp>H</scp>uman <scp>C</scp>apital <scp>Q</scp>uestionnaire: Assessment of <scp>E</scp>uropean nurses' perceptions as indicators of human capital quality

Yepes-Baldó, Montserrat; Delgado, Marina Romeo; Berger, Rita

doi:10.1111/nhs.12024

Cited by 5 publications

(11 citation statements)

References 29 publications

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“…The researchers used the triangulation of methods for the analysis of safety culture on the perception of nurses and of records on hospital documents, such as records of Nursing occurrences book. The instruments used were (1) Sociodemographic and occupational questionnaire, (2) Hospital Survey on Patient Safety Culture (HSOPSC), (3) Semi-structured interview script, and (4) Checklist for analysis of events related to patient safety in nursing records.…”

Section: Methodsmentioning

confidence: 99%

“…On the other hand, the interest in the human resources, today recognized as human capital, is related to the offering of better attendance to patients, due to the relationship between the perception of the health workers and their behaviors at work (2) . Today, this relationship is considered to be a fundamental aspect of putting safety into effect in the health organizations (3) .…”

Section: Introductionmentioning

confidence: 99%

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Evaluating the intervening factors in patient safety: focusing on hospital nursing staff

Oliveira

Leitão

Aguiar

et al. 2015

Rev. esc. enferm. USP

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Objective:To evaluate intervening factors in patient safety, focusing on hospital nursing staff. Method: The study is descriptive, with qualitative approach, excerpt from a larger study with analytical nature. It was undertaken in a public hospital in Fortaleza, CE, Brazil, between January and June 2013, with semi-structured interviews to 70 nurses, using Thematic Content Analysis. Results: The principal intervening factors in patient safety related to hospital nursing staff were staff dimensioning and workload, professional qualification and training, team work, being contracted to the institution, turnover and lack of job security, and bad practice/disruptive behaviors. These aspects severely interfere with the establishment of a safety culture in the hospital analyzed. Conclusion: It is necessary for managers to invest in nursing staff, so that these workers may be valued as fundamental in the promotion of patient safety, making it possible to develop competences for taking decisions with focus on the improvement of quality care. Evaluating the intervening factors in patient safety: focusing on hospital nursing staff Avaliando os fatores intervenientes na segurança do paciente: enfoque na equipe de enfermagem hospitalar Evaluando los factores intervinientes en la seguridad del paciente: enfoque en el equipo de enfermería hospitalaria DESCRIPTORS:

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Section: Methodsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Evaluating the intervening factors in patient safety: focusing on hospital nursing staff

Oliveira

Leitão

Aguiar

et al. 2015

Rev. esc. enferm. USP

View full text Add to dashboard Cite

show abstract

“…The EFQM is considered to be one of the main excellence models used for quality evaluations in hospital institutions because it evaluates workers' satisfaction in terms of perception -including motivation -feeling of belonging, communication, personal relationships, training, career development, equality of opportunities, health, and security (11) . Moreover, the EFQM model follows a global tendency where increased productivity and efficiency result from human capital (11)(12)(13)(14) .…”

Section: Methodsmentioning

confidence: 99%

“…Moreover, the EFQM model follows a global tendency where increased productivity and efficiency result from human capital (11)(12)(13)(14) . Finally, the EFQM excellence model was selected because it has already been used by hospitals (13,15) and because it provides a common language and understanding between hospital managers and evaluators (13) .…”

Section: Methodsmentioning

confidence: 99%

“…However, only two articles (20,21) met the selection criteria of this study and, thus, were considered eligible for analysis. After analyzing the citations network, the final article database considered for content analysis comprised 15 articles (1,(5)(6)(7)(8)11,(20)(21)(22)(23)(24)(25)(26)(27)(28) . Among the research areas proposed by the Web of Science, the main ones found in the eligible articles database were "health care sciences service" and "health policy services.…”

Section: Analysis Of Articles For Referencementioning

confidence: 99%

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Is there any link between accreditation programs and the models of organizational excellence?

Berssaneti

Saut

Barakat

et al. 2016

Rev. esc. enferm. USP

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Objective:To evaluate whether accredited health organizations perform better management practices than non-accredited ones. Method: The study was developed in two stages: a literature review, and a study of multiple cases in 12 healthcare organizations in the state of São Paulo, Brazil. It surveyed articles comparing hospital accreditation with the EFQM (European Foundation for Quality Management) model of excellence in management. According to the pertinent literature, the accreditation model and the EFQM model are convergent and supplementary in some aspects. Results: With 99% confidence, one can say that there is evidence that accredited organizations scored better in the evaluation based on the EFQM model in comparison to non-accredited organizations. This result was also confirmed in the comparison of results between the categories Facilitators and Results in the EFQM model. Conclusion: There is convergence between the accreditation model and the EFQM excellence model, suggesting that accreditation helps the healthcare sector to implement the best management practices already used by other business sectors. DESCRIPTORS

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Inactive nurses in Taiwan: human capital, intention to return to hospital nursing, and incentives for returning

Tang²,

Chen³

et al. 2015

J Nurs Manag

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Human Capital Questionnaire: Assessment of European nurses' perceptions as indicators of human capital quality

Cited by 5 publications

References 29 publications

Evaluating the intervening factors in patient safety: focusing on hospital nursing staff

Evaluating the intervening factors in patient safety: focusing on hospital nursing staff

Is there any link between accreditation programs and the models of organizational excellence?

Inactive nurses in Taiwan: human capital, intention to return to hospital nursing, and incentives for returning

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