2014
DOI: 10.1111/imj.12537
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Telehealth: experience of the first 120 consultations delivered from a new Refugee Telehealth clinic

Abstract: Telehealth using videoconferencing adds a new component to care of refugee and immigrant patients settling in regional areas. Telehealth will be improved by changes to improve simplicity and standardisation of videoconferencing, but requires ongoing Medicare funding to allow sufficient administrative support.

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Cited by 27 publications
(56 citation statements)
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“…Specialities represented by less than three papers in total (n=11) were grouped under 'others' in Table 4. These included the following specialities: Hematology, Otolaryngology, General Medicine, Geriatric, Nephrology, Obstetrics, and Orthopaedics (25)(26)(27)(28)(29)(30)(31)(32)(33)(34)(35).…”
Section: Resultsmentioning
confidence: 99%
“…Specialities represented by less than three papers in total (n=11) were grouped under 'others' in Table 4. These included the following specialities: Hematology, Otolaryngology, General Medicine, Geriatric, Nephrology, Obstetrics, and Orthopaedics (25)(26)(27)(28)(29)(30)(31)(32)(33)(34)(35).…”
Section: Resultsmentioning
confidence: 99%
“…High-speed cable internet, which has greater bandwidth capabilities and a more reliable signal than satellite, may be available at community-based or critical access hospitals, but may not be available with full reliability in small rural clinics or in the homes of patients. In one study in Australia, 25% of all consultations experienced internet connection dropping and sound issues, concluding the need of a bandwidth of at least 512 kbps and a latency of no more than 300 ms to conduct a satisfactory videoconference [96]. Unexpected technical issues arising with implementation should be expected, hence the importance of strong information technology support with continual protocol updating is essential [60].…”
Section: Challenges In Telemedicine Implementationmentioning
confidence: 99%
“…A computer with a webcam and speaker, and a reasonable speed internet connection is all that is necessary to conduct a consultation. 11 Telehealth is well-accepted by patients and can improve healthcare efficiency. 12 The Victorian Infectious Diseases Service (VIDS) currently provides medical consultations via telehealth for rural and regional patients.…”
Section: Introductionmentioning
confidence: 99%
“…This clinic was initially established for refugees and immigrants who, on arrival in Australia, settled in regional areas. 11 It has now expanded to include patients with HCV who can be seen in conjunction with local general practitioners (GPs).…”
Section: Introductionmentioning
confidence: 99%