2018
DOI: 10.1016/j.ijinfomgt.2017.07.005
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Search engine marketing is not all gold: Insights from Twitter and SEOClerks

Abstract: The study highlights how digital marketing is often detrimental, when it is done by unskilled service providers. It highlights how the hyped services of search engine marketing (SEM) are not as successful as they seem to be and sometimes affect firms negatively. This study uses social media analytics to derive insights from Twitter using descriptive, content and network analytics. Methods like hashtag analysis, polarity and emotion analysis, word analysis, topic modeling and other relevant approaches have been… Show more

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Cited by 194 publications
(77 citation statements)
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References 73 publications
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“…Keberadaan situs tidak ada gunanya dibangun tanpa dikunjungi atau dikenal oleh masyarakat atau pengunjung internet. Publikasi, promosi dan iklan diperlukan untuk mengenalkan situs kepada target customer [13]. Publikasi situs dapat dilakukan dengan cara offline (seperti pamflet, selebaran, baliho dan lain-lain) tapi cara ini bisa dikatakan masih kurang efektif dan sangat terbatas.…”
Section: Nounclassified
“…Keberadaan situs tidak ada gunanya dibangun tanpa dikunjungi atau dikenal oleh masyarakat atau pengunjung internet. Publikasi, promosi dan iklan diperlukan untuk mengenalkan situs kepada target customer [13]. Publikasi situs dapat dilakukan dengan cara offline (seperti pamflet, selebaran, baliho dan lain-lain) tapi cara ini bisa dikatakan masih kurang efektif dan sangat terbatas.…”
Section: Nounclassified
“…The results of the study show that the influence of advertising promotion strategies on customer loyalty in the modern market in Ciamis. When speaking of customers, the conditions are to make purchases or payments (Aswani, Kar, Ilavarasan, & Dwivedi, 2018;Shareef, Dwivedi, Kumar, & Kumar, 2017). But far from that, the behavior after making a purchase is a matter that is often noticed by companies, to find out the success of marketing strategies used (Alalwan, 2018;Dwivedi, Kapoor, & Chen, 2015).…”
Section: Resultsmentioning
confidence: 99%
“…Many researchers from their work have proved the potential of SMA across different academic disciplines and business domains. Prior work strongly shows that SMA can provide important insights around disciplines such as marketing [14], in deliberation on political [15] and social concerns [16], in emergency [17], for building public relation [18] or even ruling out possibility of polarization of any major event [19]. Social media platforms like Twitter can also help us to gain insights into any specific domain [20] or technology [21].…”
Section: Information Diffusion and Social Media Analyticsmentioning
confidence: 99%