This chapter of the report of the "Flavour in the era of the LHC" Workshop discusses the theoretical, phenomenological and experimental issues related to flavour phenomena in the charged lepton sector and in flavour-conserving CP-violating processes. We review the current experimental limits and the main theoretical models for the flavour structure of fundamental particles. We analyze the phenomenological consequences of the available data, setting constraints on explicit models beyond the Standard Model, presenting benchmarks for the discovery potential of forthcoming measurements both at the LHC and at low energy, and exploring options for possible future experiments.