Security Issues in Shared Automated Mobility Systems: A Feminist HCI Perspective

Abstract

The spread of automated vehicles (AVs) is expected to disrupt our mobility behavior. Currently, a male bias is prevalent in the technology industry in general, and in the automotive industry in particular, mainly focusing on white men. This leads to an under-representation of groups of people with other social, physiological, and psychological characteristics. The advent of automated driving (AD) should be taken as an opportunity to mitigate this bias and consider a diverse variety of people within the development process. We conducted a qualitative, exploratory study to investigate how shared automated vehicles (SAVs) should be designed from a pluralistic perspective considering a holistic viewpoint on the whole passenger journey by including booking, pick-up, and drop-off points. Both, men and women, emphasized the importance of SAVs being flexible and clean, whereas security issues were mentioned exclusively by our female participants. While proposing different potential solutions to mitigate security matters, we discuss them through the lens of the feminist HCI framework.

Would You Trust Driverless Service? Formation of Pedestrian’s Trust and Attitude Using Non-Verbal Social Cues

“…The studies that we analyzed for this category have study participants which span from 192 to 1582 people [ 85 , 86 , 87 , 88 ]. Recently, to induce participants more absorbed in the scenario, the Field Operational Test (FOT) was introduced [ 89 , 90 ]. In the two FOT studies, study participants are observers within a scenario which is as if it were happening in the real world without any intervention by a researcher.…”