Security measures for protection of personal identification information in Mozambique

Abstract

The aim of this study was to investigate a framework for security measures in the protection of personal identification information within public agencies in Mozambique. This quantitative multimethod study used a survey research design with a questionnaire as the main quantitative data collection tool, triangulated with limited data from content analysis, interviews, and observation. The study found that physical security measures, such as those applied to facilities, technical access controls, and employee training, were not covered by the personal information management framework. Furthermore, regarding physical information security measures, the security equipment, layout and design of most of the existing facilities did not meet the archival needs. In terms of electronic information security, a number of electronic systems for personal identification information were installed within public government agencies. In ensuring the security of personal identification information within these public government agencies, regular backup and testing backups of existing electronic systems are performed to monitor the audit trail, metadata inspection, virus scanners, firewalls, and password change control systems. If they hope to improve service delivery, Mozambique's government agencies should implement effective security measures. The study proposed a framework for security measures on protection of personal identification information in Mozambique.