Selected features of small and medium-sized enterprises related to international entrepreneurship: an empirical analysis

Abstract

Selected features of small and medium-sized enterprises related to international entrepreneurship: An empirical analysis. Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu, 64(6).

Evaluation of Digital Transformation Maturity of Small and Medium-Sized Entrepreneurial Enterprises Based on Multicriteria Framework

“…Banai et al further define digitalization as the process of using digital technologies to improve or disrupt traditional business models, business processes, and products and services [9]. Olejniczak and Debicka put forward the concept of "full digitalization," that is, "enterprises use information technology to promote business model innovation, improve customer experience and operational efficiency, and have a potential impact on traditional industry patterns" [10]. Huang proposed that the digital transformation strategy should focus on three main areas, one is the new customer experience: by providing each customer with a seamless omni-channel experience, improving products and services, and deepening customer loyalty; the second is innovative business mode, collect value data through the connection between devices, transform business models, streamline operations, and improve the sensitivity to respond to market changes; the third is to improve employees' innovation ability, and through digital tools enable employees to achieve better information, connectivity, and more active, dedicated to work, and more flexible to handle work [11].…”