2016
DOI: 10.1007/978-3-319-39564-7_1
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Selection and Evolutionary Development of Software-Service Bundles: A Capability Based Method

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(1 citation statement)
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“…It is argued that by sharing historical context and performance data vendors and clients can collaborate for finding the right configuration for every client. This way every client would be provided a configuration appropriate for its operating context as well as estimates of expected performance of the solution [7]. From a service science perspective, the collaboration between client and vendor (i.e., cocreation of value) is considered as precondition for successfully implementing the service part of software-service bundles.…”
mentioning
confidence: 99%
“…It is argued that by sharing historical context and performance data vendors and clients can collaborate for finding the right configuration for every client. This way every client would be provided a configuration appropriate for its operating context as well as estimates of expected performance of the solution [7]. From a service science perspective, the collaboration between client and vendor (i.e., cocreation of value) is considered as precondition for successfully implementing the service part of software-service bundles.…”
mentioning
confidence: 99%