“…al, 1979;Nagpal & Ritchie, 2002;Rothstein, 1988). Potential selection criteria included personality characteristics (e.g., selfactualization, interpersonal warmth, affective sensitivity, self-awareness) (Carkhuff, 1969a;Hurlburt & Carlozzi, 1981;Jones, 1974;McKee, et al, 1979;Nagpal & Ritchie, 2002;Rogers, 1975;Rothstein, 1988), social intelligence (e. g., social sensitivity, person perception, empathy) (Osipow & Walsh, 1973;Pope & Klein, 1999), cognitive flexibility (e. g., tolerance of ambiguity, complexity) (Mckee et. al, 1979) and communication skills (e. g., empathy, respect, genuineness, interpersonal communication) (Carkhuff, 1969a;Carkhuff & Berenson, 1967;King, Beehr & King, 1986;Pope & Klein, 1999;Rogers, 1970;Rothstein, 1988;Truax, 1970).…”