Self Efficacy, Organizational Commitment, Customer Orientation and Nursing Performance of Nurses in Local Public Hospitals

Oh, Hee; Wee, Hwee

doi:10.11111/jkana.2016.22.5.507

Cited by 17 publications

(11 citation statements)

References 14 publications

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“…The relationship between these two variables is also supported in the literature by other studies focusing on nursing (Kang and Kim, 2014;Oh and Wee, 2016;Orgamb ıdez et al, 2019). Based on these findings, we believe in a positive relationship between self-efficacy and organizational commitment.…”

Section: Ejms 271supporting

confidence: 85%

The mediating role of self-efficacy in the relationship between emotional intelligence and organizational commitment

Hameli

Ordun

2022

EJMS

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PurposeThis study examines the relationship between emotional intelligence, self-efficacy and organizational commitment, focusing on the mediating role of self-efficacy in the relationship between emotional intelligence and organizational commitment.Design/methodology/approachThe authors used an online survey to collect data for this purpose. The sample consisted of 145 employees of different organizations in Kosovo. To test the hypothetical model, a mediation analysis was conducted using PROCESS Model Type 4.FindingsThe results show that emotional intelligence is positively related to self-efficacy and that self-efficacy is positively related to organizational commitment. Furthermore, the results of the mediation analysis confirm that the relationship between emotional intelligence and organizational commitment is mediated by self-efficacy.Research limitations/implicationsFor future research, the authors recommend using the sub-dimensions of the above variables to test this model, and multiple models could be formulated. At the same time, the survey can be applied to managers to examine their emotional intelligence and to determine whether emotional intelligence influences their organizational commitment through self-efficacy. Consistent with the findings of this study, managers and executives in organizations should consider the emotional intelligence of their employees and that the employees with higher emotional intelligence have higher self-efficacy and can perform better.Originality/valueThis study extends the current literature in organizational behavior and provides a comprehensive understanding of the relationship between emotional intelligence, self-efficacy and organizational commitment. This study was also conducted in a developing country context, which can always lead to different results than studies conducted in developed countries.

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Section: Ejms 271supporting

confidence: 85%

The mediating role of self-efficacy in the relationship between emotional intelligence and organizational commitment

Hameli

Ordun

2022

EJMS

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“…The concept of commitment is not new to organizational science as it has been repeatedly shown to be a key work-related attitude that constitutes an important antecedent of organizational performance (Podsakoff et al , 2009). Defined as an individual’s attachment to the organization and desire to stay with it (Porter et al , 1974), organizational commitment has been shown to have a positive impact on organizational performance in various industries and professions like nursing, retail, tourism, services among others (Oh and Wee, 2016; Patiar and Wang, 2016; Jaiswal and Dhar, 2015; Fu and Deshpande, 2014; Kehoe and Wright, 2013).…”

Section: Literature Reviewmentioning

confidence: 99%

Diversity management and OCB: the connection evidence from the Lebanese banking sector

Baba

2018

EDI

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Purpose Research has shown that organizational citizenship behavior (OCB) has a positive and significant impact on organizational performance at a time when traditional monitoring and supervision practices are showing a declining influence. This has triggered numerous research undertakings exploring the antecedents of OCB, and how it can best be enhanced. Though many variables have been identified as predictors of OCB, the purpose of this paper is to focus on the influence of diversity management on OCB and two of its important antecedents: organizational commitment and work engagement. Design/methodology/approach The study used a survey instrument of pre-validated scales to measure banking sector employees’ perceptions of their affective and normative commitment (NC), OCB, and diversity management practices at their organizations. Structural equation modeling was used with AMOS (20) to empirically assess the relationships among constructs. Findings This study empirically confirmed the positive impact of diversity management on employees’ feelings of affective commitment to the organization and engagement at work, which in turn positively impact employees’ OCB. However, the findings negate any direct influence of diversity management on NC or on OCB. Originality/value This study fills a gap in the literature by questioning the validity of applying the social exchange theory to the concept of OCB.

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“…2017). Nurses’ self‐efficacy correlated positively with their performance (Oh & Wee 2016). According to Higgins et al .…”

Section: Discussionmentioning

confidence: 99%

Exploring recovery‐focused educational programmes for advancing mental health nursing: An integrative systematic literature review

Hawsawi

Stein‐Parbury

Orr

et al. 2021

Int J Mental Health Nurs

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Recovery‐focused educational programmes have been implemented in mental health services in an attempt to transform care from a purely biomedical orientation to a more recovery‐oriented approach. Mental health nurses have identified the need for enhancing their abilities and confidence in translating recovery knowledge into mental health nursing practice. However, recovery‐focused educational programmes have not fully address nurses’ learning needs. Therefore, this review synthesized the evidence of the effectiveness of recovery‐focused educational programmes for mental health nurses. A systematic search of electronic databases and hand‐searched references was conducted. It identified 35 programmes and 55 educational materials within 39 studies. Synthesizing the literature revealed three themes and nine subthemes. The first theme, a framework for understanding and supporting consumers’ recovery, had four subthemes: consumers’ involvement, multidisciplinary approach, profession‐specific training, and performance indicators. The second theme, contents of educational materials, included the subthemes: knowledge development and recovery‐focused care planning. The final theme, nurses’ learning experiences, included the subthemes: understanding recovery, the positive effects of recovery‐focused educational programmes, and implementation of recovery‐oriented practices. Based on these findings, a mental health nursing recovery‐focused educational programme framework is proposed. Further research should investigate the effectiveness of the framework, especially in relation to recovery‐focused care planning and consumer and carer involvement in the development, delivery, participation, and evaluation of these educational programmes.

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Self Efficacy, Organizational Commitment, Customer Orientation and Nursing Performance of Nurses in Local Public Hospitals

Cited by 17 publications

References 14 publications

The mediating role of self-efficacy in the relationship between emotional intelligence and organizational commitment

The mediating role of self-efficacy in the relationship between emotional intelligence and organizational commitment

Diversity management and OCB: the connection evidence from the Lebanese banking sector

Exploring recovery‐focused educational programmes for advancing mental health nursing: An integrative systematic literature review

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